Experience

Startek Malaysia

• Malaysia
• IT Services and IT Consulting
• 300 - 400 Employee

• Team Leader - Expatriate

  • May 2015 - Present

  -Knowledgeable (Malaysian Immigration Department) and hands on experience in handling work permit / Employment Pass/ Dependent Pass/ Social Visit Passes with MDEC. -able to advice clients and assignees and take proactive action in handling the case with minimum supervision by manager. -Oversee all aspects of the Visa and Immigration Service ensuring that the process runs smoothly prepare all fee quotes and any information required by client's colleagues or authorities -Managing expectation from clients and individual on any critical requests. -Ensure client invoices raised on all completed services in line with the Company financial reporting calendar. -Respond to all alerts from Team-members on any issue that may lead to customer dissatisfaction and discuss and present solutions to the AVP - HR and VP –HR in a timely manner. -To inform and advise clients on obligations for Registration, Projections & Positions in online portal and to ensure clients meet their obligations. -To ensure data integrity of assignee' visa expiries and related Immigration issue are up-to-date in system, including the cases handled by the Junior Immigration Consultant. -Providing coordination and assistance to assignee on various work/business visa application at Embassies, High Commission, and etc. -Manage end to end tax clearance for expatriate employee - Handling total expatriate headcount – 800+/- headcounts from 33 nationality Show less



E-cop Surveillance Sdn Bhd

• Kuala Lumpur, Malaysia

• Human Resources Executive

  • Apr 2013 - Dec 2014

  Managing payroll Managing domestic and international recruitment Managing HR Disciplinary Managing Training and Development New Staff on boarding and Induction program Managing payroll Managing domestic and international recruitment Managing HR Disciplinary Managing Training and Development New Staff on boarding and Induction program



AMK Group of Companies

• cyberjaya

• Junior HR Executive

  • Nov 2010 - Mar 2013

  Managing payroll Managing domestic and international recruitment Managing HR Disciplinary Managing Employment pass, Dependent Pass and other visa related matters with MDec. New Staff on boarding , compensation and benefit Managing payroll Managing domestic and international recruitment Managing HR Disciplinary Managing Employment pass, Dependent Pass and other visa related matters with MDec. New Staff on boarding , compensation and benefit