Parul Srivastava
Fundraiser Assistant at TNI The Network Inc.- Claim this Profile
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Bio
Credentials
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Creating Positive Conversations with Challenging Customers
LinkedInJun, 2023- Nov, 2024
Experience
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TNI The Network Inc.
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Canada
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Fundraising
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100 - 200 Employee
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Fundraiser Assistant
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May 2023 - Present
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Expo Stand Services
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United Kingdom
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Events Services
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1 - 100 Employee
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Operations Manager
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Feb 2022 - Feb 2023
o Coordination with the organizers of the exhibitions and get all the Project documentation/legal work in place in a deadline driven fast-paced environment. o Work alongside the customers to Understand their requirements, pricing and make arrangements accordingly. o Coordinating inter department with Designing, production and marketing team to get the work done in the stipulated time to meet deadlines and responsibly. o Helped in hiring the entire Operations team consisting of 5 members. o Completed a record high of 32 projects in a month along with handling customer complaints and resolution. Show less
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Rally OurBus
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United States
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Technology, Information and Internet
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1 - 100 Employee
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Operational Specialist
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Oct 2021 - Feb 2022
o Working on Route Planning and procurement for US (New York) and Canada and doing Quotations Management/Negotiation as well. o During thanksgiving, was the only dispatcher handling 52 live rides and coordinating with Drivers (Trucking Transportation). o Used to Procure new Drivers and trucking Transportation Agencies to get onboard with us. o Working on Route Planning and procurement for US (New York) and Canada and doing Quotations Management/Negotiation as well. o During thanksgiving, was the only dispatcher handling 52 live rides and coordinating with Drivers (Trucking Transportation). o Used to Procure new Drivers and trucking Transportation Agencies to get onboard with us.
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Groww, India
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India
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Financial Services
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700 & Above Employee
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Mutual fund operation Associate
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Mar 2021 - Jul 2021
o Managed backend customers operations and customer service. o Co-ordinated with Mutual Fund Asset Management Companies to get the resolution, and check for changes and updates. o Managed backend customers operations and customer service. o Co-ordinated with Mutual Fund Asset Management Companies to get the resolution, and check for changes and updates.
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ICICI Bank
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India
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Banking
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700 & Above Employee
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Deputy Manager
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Nov 2020 - Feb 2021
Responsibilities: 1. Branch Operations 2. Generating business from customers(walk-in) 3. Handled NRI customers for their financial needs Achievements: 1. Youngest employee of the Region. 2. Highest no. Of account opening in a month. 3. Completed targets on time, got selected for RH club within the shortest span of time. Responsibilities: 1. Branch Operations 2. Generating business from customers(walk-in) 3. Handled NRI customers for their financial needs Achievements: 1. Youngest employee of the Region. 2. Highest no. Of account opening in a month. 3. Completed targets on time, got selected for RH club within the shortest span of time.
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The Outlook group of magazines
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New Delhi Area, India
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Marketing Intern
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May 2019 - Jul 2019
Responsibilities: 1. B2B Sales & Marketing. 2. Subscription Marketing strategies. 3. B2C Marketing. Achievements: 1. Top performer of the day. 2. Highest sales in a day. Responsibilities: 1. B2B Sales & Marketing. 2. Subscription Marketing strategies. 3. B2C Marketing. Achievements: 1. Top performer of the day. 2. Highest sales in a day.
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ITC Limited
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India
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Manufacturing
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700 & Above Employee
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Market Research Intern
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Jan 2019 - Jan 2019
This was a 5 days live project with ITC, in which we did a market research on the taste and preferences of the customer, why they switch and many other things. Got selected from campus for the same. And finally submitted our research work to the company and to the dept. This was a 5 days live project with ITC, in which we did a market research on the taste and preferences of the customer, why they switch and many other things. Got selected from campus for the same. And finally submitted our research work to the company and to the dept.
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Edev Technocare pvt. ltd
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New Delhi Area, India
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Operations Manager
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Sep 2017 - Oct 2017
Hired as an operations Intern. Responsibilities: Handling daily customer transactions. Support for online payments. Preparing daily transaction reports. Managing orders database. Achievements: Completed 1 month internship successfully and got hired as a Junior accountant. Hired as an operations Intern. Responsibilities: Handling daily customer transactions. Support for online payments. Preparing daily transaction reports. Managing orders database. Achievements: Completed 1 month internship successfully and got hired as a Junior accountant.
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Education
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Birla Institute of Technology
MBA - Master of Business Administration, Marketing/Marketing Management, General -
JEEVANDEEP INSTITUTE OF MANAGEMENT AND TECHNOLOGY, VARANASI
b,com, Business/Commerce, General