Recruitment Manager

• Aug 2022 - Present

• Devise and execute comprehensive recruitment strategies for attracting top-tier educators and staff, resulting in a 20% increase in qualified applicant inflow.• Manage a high-performing recruitment team, providing guidance, mentorship, and training, leading to a 15% reduction in time-to-hire.• Oversee end-to-end talent acquisition processes, including sourcing, interviewing, and onboarding. • Collaborate closely with department heads and senior management to understand staffing needs and align recruitment strategies with organizational goals. Show less

Recruitment Specialist & Publicity Designer

• Aug 2021 - Aug 2022

• Sourced, validated, and uploaded candidate profiles to the TREE community database, enhancing the candidate pool's quality and diversity.• Conducted rigorous interviews and assessments of prospective applicants, resulting in the selection of highly qualified candidates for Schools & Colleges.• Developed efficient screening processes that led to the creation of well-targeted shortlists for client interviews, saving time and improving selection efficiency.• Orchestrate interviews and selection events seamlessly, ensuring a positive candidate experience and a smooth evaluation process.• Designed advertising strategies for vacancies, expanding the reach of job openings and attracting a wider pool of candidates.• Provided valuable interview preparation assistance to applicants, resulting in better-prepared candidates and improved interview outcomes.• Fostered strong relationships with clients through regular communication and responsive support, enhancing client satisfaction and repeat business. Show less

Senior Business Development Executive

• Apr 2020 - Jul 2021

• Identified and qualified numerous business opportunities, resulting in a significant increase in revenue generation and business expansion. • Developed customized sales strategies tailored to client's unique needs, leading to higher engagement and conversion rates. • Cultivated strong and lasting business relationships with existing and potential clients, increasing client retention rates. • Utilized effective cold-calling techniques, resulting in many successful outbound calls and a notable increase in closed sales. • Managed a dynamic sales pipeline through CRM software, allowing for efficient tracking and prioritization of leads. • Played a pivotal role in the closing process, ensuring a smooth transition from initial contact to final contract signing. Show less

Senior Business Development Executive

• Jan 2019 - Mar 2020

• Proved proactive management of business development activities, resulting in consistent lead generation and increased conversion rates. • Generated many new leads through effective cold-calling techniques, contributing to the company's growth. • Met weekly targets consistently, showcasing high performance and dedication to achieving sales goals. • Communicated the company's outsourcing services to international clients, resulting in increased interest and more scheduled appointments. • Provided comprehensive daily call reports to the Head of Sales, enabling informed decision-making and strategic adjustments. • Scheduled and coordinated follow-up meetings, leading to a higher engagement rate and deeper client relationships. • Established rapport with clients via Skype and email, fostering trust and confidence in the company's offerings. Show less

Customer Experience Executive (Operations)

• Sep 2016 - Dec 2018

• Initiated buy and sell share transactions through live trade platforms, ensuring accurate and timely execution of customer transactions. • Managed a portfolio of UK-based clients, building strong relationships and understanding their unique needs. • Leveraged in-depth knowledge of the UK stock market to provide exceptional customer support and guidance to clients, ensuring accurate and timely responses to inquiries. • Mentored new team members to understand processes, resulting in smoother onboarding and faster integration into the team. • Shared best practices and knowledge with colleagues, significantly contributing to team performance and collective targets achievement. • Facilitated manual trade processes in the event of live trade failures, preventing disruptions and ensuring continuity of service. Show less

Non-IT Recruitment Executive

• Jan 2015 - Aug 2016

• Screened and selected top-tier candidates within the non-IT sector, resulting in high-quality hires and improved organizational performance. • Orchestrated efficient recruitment processes, resulting in the timely fulfilment of client vacancies and increased client satisfaction. • Conducted thorough discussions with applicants and arranged well-structured interviews, leading to a higher rate of successful candidate placements. • Demonstrated effective communication skills while explaining job requirements to candidates, ensuring clarity and alignment of expectations. • Employed headhunting techniques, resulting in the discovery of hidden talent and the expansion of the candidate pool. • Reviewed and assessed resumes from diverse job portals, identifying the most suitable candidates for various roles. • Applied organizational policies and procedures to recruit candidates, maintaining consistency and compliance. Show less

Performing Arts Teacher

• Apr 2012 - Jan 2015