Experience

MedEssist | For Modern Pharmacies & Pharmacy Health Clinics 🏥

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Full Stack Developer

  • Jul 2020 - Present

  - Leading and mentoring a team of 5 Junior developers to deploy the cloud-based nationally-deployed application - Developing and maintaining web applications using JavaScript, Node.js, React, and Redux on the front-end and Firebase on the back-end. - Optimizing web pages by implementing code-management practices - Collaborating with cross-functional teams to gather requirements and design solutions - Integrating Unit and end to end testing in the project using Cypress, Jest and React Testing Library. Show less



GUESS?, Inc.

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Store Co Manager

  • May 2019 - Jan 2020

  - Sales growth: Increased the YoY sales by 8%. Customer satisfaction: Improved the customer shopping experience by implementing following strategies and resources: - Training the employees - Listening to customer feedback - Improve store layout and ambience - Offer promotions and loyalty programs Inventory management: Reduced inventory costs / improve inventory turnover by conducting regular cycle counts, implementing bar code scanning, establishing strong communication within the team members for any potential theft incident. Employee performance: Improved employee performance to creating a positive customer experience and increasing sales by: - Setting clear expectations - Provide training - Feedback and coaching - Empower employees Show less



Dufry Group

• Switzerland
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2017 - Jan 2019

  *** Joined the company as a Sales Associate and was promoted to different positions in a span of 2 years (Marketing Manager, AGM and General Manager). ***Improved Business Performance: - Achieved EBITDA growth of 12.5% vs budget and 16% vs LY - Achieved 8% Sales growth to Budget annually.Team Management: - Reduced employee turnover by 50%. - Implemented training programs that improved employee productivity by 80%.Strategic Planning: - Developed strategic partnerships with different vendors that generated $2M in revenue.Customer Satisfaction: - Increased customer satisfaction scores to 94%. - Reduced customer complaints by 60%. Project Management: - Successfully opened a new district (Toronto Billy Bishop Airport - YTZ) which includes opening of 3 stores + 1 warehouse; hiring & training the team size of 25 employees. Show less

• Assistant General Manager

  • Jan 2015 - Jan 2017

• Manager - Advertising & Promotions

  • Nov 2013 - Jan 2015



Innovative Vision Marketing

• Customer Service Representative

  • Mar 2013 - Oct 2013



Bata India Limited

• India
• Retail Apparel and Fashion
• 700 & Above Employee

• Marketing Coordinator

  • Jul 2008 - Aug 2011