Experience

Bristlecone India Limited.(Mahindra Group Of Company)
• India
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee
• Senior Specialist IT Operations

  • Jul 2023 - Present


Tata Consultancy Services

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Wintel System Administrator

  • Oct 2017 - Jun 2023

  • Managing Windows Server 2003, 2008 R2, 2012 R2, 2016 and 2019. Working on Active Directory, creating/deleting users, groups, OU’s, creating & managing Group Policies, Creation of Forest, Trees, domains and OU’s. Creating DC's, promoting server to Domain Controller (DC Promo). AD Promotion/demotion, transfer/seizing of FSMO roles of Infra/DC. • Patching activities, creating baseline for security packages and other patches. MS Patch and various other agents deployment in windows servers through Ivanti & BBSA Agent. Commissioning & decommissioning of servers, Managing Microsoft Hyper V environment. • Creating and configuring Virtual machines through vSphere client. Migrate Physical Servers to Virtual Server using VMware Converter (P2V Converter). Changing virtual server configuration like RAM, HDD and CPU. • Managing ESXi servers, Installation, configuration, upgrading firmware version of ESXi machines, Administration of ESX5.X and ESX 6.5, 6.7, ESXi Patching and firmware upgradation. • Managing L2 level tasks of Office 365. Creating/deleting DL’s, adding/removing members from DL, setting the owner of the DL, setting the send/receive permission, creating/deleting mailboxes etc. Applying rules on mailbox, message tracing, journaling mailbox, use & working on SMTP server, working on quarantined mails, knowledge on shared, generic, regular & resource mailbox. • Managing Websense for blocking restricted URL’s & domains. Working on the Security Management Console & WCGs.Managing the Websense appliances through putty. Show less



Ibm Pvt India Limited

• India
• Consumer Services
• 700 & Above Employee

• Wintel System Administrator

  • Dec 2014 - Oct 2017

  • Providing L1 Support for AD and Exchange server 2010. • Providing L2 support to Mailbox related all problems. • VMware installation, Hyper-V installation. • Disable and Enable in AD Through Scripting, • Performing tasks related to Domain & Mail ID Creation, Password reset, grant/revoke access rights permission. • Contact IDCreation in ADfor other Domain mail Access. OU creation • Performing tasks related to Microsoft Exchange user & Generic mailbox Creation, Security & Distribution Group ID Creation, and deletion, grant/revoke access rights permission. • Responsible for Active directory, GPO, Domain • Remedy user ID Management related tasks, User ID Creation, ID Deleted, Password Reset, grant & revoke rights etc. • Providing Support to Terminal Server for PAN India. • Use Tem tool for windows patching. • Maintaining daily Exchange Health Check (Mail Infrastructure, Etc.) Show less



PCS Technology Ltd.

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Desktop Support Engineer

  • Apr 2013 - Dec 2014

  • Email configuration & troubleshooting- client side (MS Outlook 2003, 2007, 2010, 2013) &Ms Offices Related Issues. And also troubleshooting in Lync Microsoft Link • User ID creation and Access provide in AD • User data Backup. • Working with Team Viewer RD, VNC, Net-meeting, and SCCM Remote Assistance & Remote Desktop tools. • Installing & Troubleshooting SCCM Client 2012 project. • Providing desktop support and system administration. • Responsible for window update and MacAfee Anti-Virus update over 40 K+ client systems and servers • Interact with the client to resolve the queries, issues and problems via telephone and email. • Responsible for root cause analysis and solutions to long pending issues over a period of time. • Installed and configured workstation and Network Printers • Providing support more than 2000 Desktop and workstations. • Installation of window OS with Deployment Image through Acronics Server. • Installing and configuration of Antivirus MacAfee, Ms Offices IE8, and other related Application Software. • Working on Remedy ticketing tool. • Support for Cisco IP phone Installation & configuration. • Manage user, computer & group objects in Active Directory. • Having AD Access for unlock the user ID and also to reset the password for the User Show less