Experience

Wow

• Switzerland
• Marketing Services
• 1 - 100 Employee

• Senior Director of Operations/Consultant

  • Aug 2020 - Present

  Responsible for overseeing management and operation of business activities, staff training and development, workflow processes, budget, marketing/advertising and relationship building initiatives. Responsible for overseeing management and operation of business activities, staff training and development, workflow processes, budget, marketing/advertising and relationship building initiatives.



United Cerebral Palsy of NYC

• Coordinator of Operations

  • 2006 - Feb 2023

  Supervision & oversight of programs servicing individuals with intellectual & developmental disabilities. Spearhead management teams in the opening and closing of state certified facilities. Work with senior leadership and management teams in implementing Electronic Health Record systems for clinical operations and Medisked electronic system for adult operated programs. Responsible for overseeing all aspects of assigned programs, such as transition and coordination of home health services for persons served, personnel, budgeting, & physical plant management. Ensures program function is accordance with agency's policies, while complying with state mandates, CMS, OPWDD, NYS DOH, OMIG and NYCRR . Provides overall supervision & guidance to Directors responisble for directing one or several designated program sites. Implement systems to increase productivity & revenue. Revise QA documents for internal review of programs. Formulate & recommends long range plans for services & programs. Represents division on agency committees & external committees with stakeholders. Develop partnerships & coordinate community outreach initiatives to various organizations. Strategize & Initiate business ventures with community partners. Supervised & provided oversight of Specialty Health Care Clinics & Administrators. Revised policies & clinic procedures to enhance clinic efficiency. Worked with the medical director and leadership in receiving accredidation for PCMH (Patient Centered Medical Home, level 2). Show less