Operational Manager of Graphic and UI Design, HTML Development, and Digital Marketing

• Apr 2019 - Present

● Managing Customer Experience For Mobile App, Web Portal, and Communication Across Channels for Key Events and Campaigns. ● Day to day responsibility for delivery of Design, Software development and Digital marketing projects ● Removal of impediments and blockers to project progress ● Ensuring to give creative ideas to require graphics, web and UI design projects ● Planning Social media marketing creative and content calendar, and process track for content, design, and keyword and hashtag research and posting and analytics the activity and implementing the latest trends infrequently in process. ● Ensuring Compliance in Delivery ● Responsible for the effectiveness and continuous improvement of a team working on a project ● Developing and encouraging continuous learning within teams ● Accountable for end to end delivery of a projects ● Undertaking project risk management ● Corrective actions implementation and process improvements ● Management of project budget ● Maintaining project artifacts (backlog items, burndowns, etc) to ensure the effective running of delivery projects. ● Point of contact for any staffing, performance or infrastructure issue ● Working on continuous team performance improvement ● Responsible for setting up communication management ● Keeping team engaged, motivated via various team activities ● Team competency improvement and curation ● Ensuring resource management and effective utilization ● Able to work with limited direction and self-driven ● Experience in Scrum /Agile methodology ● Experience working with international clients especially European, Australian and American ● Key Skills: Design, HTML Development, and Digital marketing, People Management, Risk Management, Budgeting, Team Building, Process Improvement, Influencing Stakeholders, Conflict Management, Negotiations Worked on in-house brand Bharat Army : It is Team India's Official No.1 Indian Cricket Supporters Group ● Visit: www.bharatarmy.com Show less