Experience

Fuzzy's Taco Shop

• United States
• Restaurants
• 300 - 400 Employee

• Shift Manager

  • Nov 2022 - Present

  -Implement skills from my previous work experience to enhance the quality of product and hospitality at a new location. -Lead a team of 7-15 coworkers and oversee a plethora of operations relating to the production and delivery of delicious food to loyal and first time guests. -Communicate effectively with staff members and management for shift changes, food preparation, catering construction and delivery, and guest satisfaction. -Reconcile reviews on various internet websites and focus on guest recovery when there are order discrepancies. -Complete nightly cash audits of up to $2,500. Show less



Burger 21

• United States
• Restaurants
• 1 - 100 Employee

• Keyholder

  • Nov 2019 - Nov 2022

  -Acquired the skills necessary to lead a team of 5-12 coworkers efficiently and above company standards on a daily basis. -Assisted with all facets of day-to-day operations including but not limited to: communicating effectively with my team about food specifications and quality, inserting myself in needed positions, relaying important information to corporate management and store management, proper placement of inventory orders, and completing nightly cash audits of up to $1,500. -Trained new hires in the company's standards, culture, expectations, and how to effectively work as a unified team. -Interacted with guests in a positive and person-first manner, cultivating an atmosphere of quality service and impeccable hospitality. -Ensured the quality and timeliness of food preparation during all hours of operation. -Oversaw schedule changes and shift transfers during every shift I worked and acquiring coverage when necessary. Show less