Parker Wallace
Operations Manager at Pulse Directional Technologies Inc- Claim this Profile
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Bio
Experience
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Pulse Directional Technologies Inc
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Canada
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Oil and Gas
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1 - 100 Employee
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Operations Manager
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Nov 2015 - Present
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Nomac Drilling
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Houston, Texas Area
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Business Development Representative
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Jun 2015 - Sep 2015
Led account diversification, expanding existing relationships, and partnering with key reps/managers from top clients to increase market share and product awareness for Nomac Drilling and Nomac Directional Drilling. • Responsible for marketing available rigs and Directional Services to customers in assigned territory. • Developed and maintain positive customer relationships in a cost effective manner and actively participated in operational activities. • Identified and prioritized opportunities to determine their needs and recommend solutions through customer presentations. • Maintained detailed customer information including activity, contacts, and organization drivers for marketing strategy and forecasting. • Ensured commercial knowledge to enable closure of contracts. • Increase market share in assigned territory by developing a marketing plan for top tier clients. Show less
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Manager - MWD Operations
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Dec 2012 - Sep 2015
As Operations Manager, I coordinated deliverables from marketing and sales, IT and data management, quality assurance, vendor and contract compliance, new product lines, supply chain planning, and operations. I also administered performance and quality improvement, HSE, analytics action plans, and handled client relationships and management for internal and external clients.• Cost Savings: Reduced personnel cost by 50% by establishing and implementing a new field development program, a Remote Operations Center, and vendor cost forecasting and payroll analysis.• Performance Improvement: Achieved a 30% increase in service quality, tool reliability, and performance by implementing tool fleet improvements, QA/QC tracking and reporting, standardizing field and lab procedures, and identifying and implementing new technology.• Safety Record: Reduced safety risk at every field and office location by championing a HIP and Work Steps safety program.• Revenue Increase: Increased revenue by 2+ million by increasing operational oversight on field locations, improving tool reliability, and implementing a new EM tool product line.• Efficient Labor and Resource Utilization: 10% increase in both assets and field personnel utilization with front-end research, metric based record keeping, and by implementing an ERP asset tracking application (SAP).• Technology Leadership: Served as an expert in project management and managed all aspects of moderately complex information technology projects including project planning, execution, timing, functionality, quality, communication, and cost. • Supply Chain Management: Achieved cost savings of 20% by leverage buying power through consolidation of spend, market intelligence, supplier relationships, and contract negotiations Show less
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MWD Technical Coordinator
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Sep 2011 - Dec 2012
• Supervised staff of 25 MWD personnel while ensuring the highest quality MWD service is provided.• Deployed MWD assets and personnel to meet client needs and NSD’S 75% utilization objective. • Played a crucial role in the recruitment, hiring, training, and career development of field personnel. • Lead IT support for all field hardware and software on a 24-hour on call basis.• Worked with accounting and MWD Operations Manager to ensure that proper billing and invoicing of customers is carried out in a timely fashion.• Responsible for ensuring safety policy and practices are consistently followed.• Verified that accurate field inventory levels are in place to support operations.• Verified survey reports are promptly filed with the state regulatory agency (Texas Rail Road Commission) and customer requests. • Developed and implemented a remote operations center to help reduce field staff and to spread operational experience over more rigs.• Implemented and developed processes for an equipment and rental management ERP software. Show less
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Resource Energy Service Corporation
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Houston, Texas Area
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IT - Asset Control Supervisor
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Jun 2010 - Aug 2011
As a direct report to the VP of Operations, I organized, planned, and directed activities in IT support, hardware and software maintenance, help desk, website development, inventory control, and asset tracking. Led project technology initiatives to support Operations and Accounting teams. Through progressively wider management responsibilities for both IT and Field Operations a significant increase in service quality was achieved. • IT Expense Reductions: Slashed cost by $400 thousand by transitioning away from third party IT support and building support team in house to handle 24hr help desk and maintenance cycles. • Operational Excellence: 20% reduction in historical spending by developing KPI’s to analyze spending behavior, evaluating results, and making recommendations for sustainment and improvement plans. • Technology Upgrades: 30% increase in productivity by identifying and implementing an ERP asset tracking application (InSite, TrakQuip) in line with organizational objectives. • Vendor & Delivery Management: Reduced cost and improved supply chain by procuring complex and highly technical material, equipment, and services on a competitive basis and created contract specifications and standards that supported operational goals. • Process Improvement and Quality: Increased operational efficiency by 20% by mapping workflows, establishing priorities, and developing standards in the MWD lab and Motor Shop Departments. Show less
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Rensco
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Houston, Texas Area
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MWD Field Operator
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Dec 2006 - Jun 2010
Provided on-site supervision of the Measurement While Drilling (MWD) process including tool preparations, data acquisition, log generation and Quality Control (QC), and delivery of the services to the customer. • Under minimal supervision provide resolution to a diverse scope and range of complex problems at the well site where analysis of data requires having a broad knowledge of the product line's tool(s)) and/or service. • Required to maintain and support frequent internal organizational and external customer contacts with a high degree of professionalism. • Conducted all business activities in accordance with Rensco’s HSE policies and Legal Compliance requirement. • Developed and demonstrated proficiency in the skill profile required for the delivery of assigned logging while drilling services at the well site. Show less
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Education
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Troy University
Bachelor's Degree, Applied Computer Science