Experience

American Cable & Telephone, LLC

• United States
• Telecommunications
• 1 - 100 Employee

• Telecommunications Technician / Management Training

  • Mar 2021 - Present

  I am currently representing Quantum Fiber (formerly known as CenturyLink) as a installation/repair fiber optic technician. I relocated to this area in order to take over as the field manager because the current manager has plans to move out of state.

• Field Manager

  • May 2018 - Mar 2021

  As a field manager, my primary responsibility was to oversee the daily workload of about 20 telecommunication technicians. We represented Quantum Fiber (formerly known as CenturyLink). Some of my responsibilities were interviewing, hiring, and doing quality control checks. My technicians were responsible for the installation and repairs of fiber optic internet, as well as a multitude of telephone systems for both residential and business customers.

• Tower Technician

  • May 2017 - Nov 2018

  While working with A&M Networks, I was responsible for the preparation of new cell tower sites prior to their integration in to the network. I led a small team of people in the construction/installation of the structures and equipment located at the bottom of the tower.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Applecare Advisor

  • Mar 2016 - May 2017

  As a technical support specialist, I assisted many people through solving there technology issues. I represented Apple as an Apple support advisor. I was fully iOS and Mac OS certified. I worked closely with team members and worked hard to meet team goals. I thrived at this position because of my passion in technology, my outgoing behavior, and my strong work ethic. As a technical support specialist, I assisted many people through solving there technology issues. I represented Apple as an Apple support advisor. I was fully iOS and Mac OS certified. I worked closely with team members and worked hard to meet team goals. I thrived at this position because of my passion in technology, my outgoing behavior, and my strong work ethic.