Field Service Technician

• Jun 2021 - Present

Installs

• Jan 2021 - Jun 2021

OSP Permit Coordinator

• Jan 2020 - Dec 2020

Continuously track construction permits from application date to release date. Develop formulas on spreadsheets to figure average permit approval times for 25 markets. Continuously track construction permits from application date to release date. Develop formulas on spreadsheets to figure average permit approval times for 25 markets.

Student Technician

• Aug 2019 - Dec 2019

Installs

• May 2019 - Aug 2019

Assemble A/V racks and test components for functionality. Travel on-site and install project components (A/V racks, lights, sound, video, cables, etc.). Assemble A/V racks and test components for functionality. Travel on-site and install project components (A/V racks, lights, sound, video, cables, etc.).

Student Technician

• Mar 2019 - May 2019

Set up computers, monitors, printers, and other technical devices. Perform basic troubleshooting for end users. Set up computers, monitors, printers, and other technical devices. Perform basic troubleshooting for end users.

Installs

• Dec 2018 - Jan 2019

Assemble A/V racks and test components. Help set up A/V racks at on-site locations. Assemble A/V racks and test components. Help set up A/V racks at on-site locations.

Service Technician

• Feb 2018 - Dec 2018

Compiled detailed lists of concerns on customer vehicles. Attended manufacturer training to maintain advanced knowledge of Toyota systems. Oversaw newly-hired Express Technicians received the training needed. Compiled detailed lists of concerns on customer vehicles. Attended manufacturer training to maintain advanced knowledge of Toyota systems. Oversaw newly-hired Express Technicians received the training needed.

Technical Services Intern

• May 2018 - Jul 2018

Perform help desk functions including taking calls and emails from customers; opening and closing support tickets. Engage in learning activities involving concepts of networking audio, video, lighting, and control systems. Perform general IT support for the Technical Services department. Perform help desk functions including taking calls and emails from customers; opening and closing support tickets. Engage in learning activities involving concepts of networking audio, video, lighting, and control systems. Perform general IT support for the Technical Services department.

Service Technician

• Jan 2017 - Feb 2018

Conduct thorough inspections while performing necessary maintenance. Diagnose mechanical and electrical issues and perform the necessary repairs. Establish a 5S Plan in my work area to become more efficient. Conduct thorough inspections while performing necessary maintenance. Diagnose mechanical and electrical issues and perform the necessary repairs. Establish a 5S Plan in my work area to become more efficient.

Kitchen Staff

• Nov 2016 - Dec 2016

Collaborated with coworkers to exceed customer expectations in food quality. Maintained “First In / First Out” process to keep food product as fresh as possible. Streamlined kitchen and stock areas to keep them safe and efficient. Collaborated with coworkers to exceed customer expectations in food quality. Maintained “First In / First Out” process to keep food product as fresh as possible. Streamlined kitchen and stock areas to keep them safe and efficient.

Service Technician

• May 2010 - Oct 2016

Compiled detailed lists of concerns on customer vehicles. Attended manufacturer training to maintain advanced knowledge of Toyota systems. Oversaw newly-hired Express Technicians received the training needed. Compiled detailed lists of concerns on customer vehicles. Attended manufacturer training to maintain advanced knowledge of Toyota systems. Oversaw newly-hired Express Technicians received the training needed.

Service Technician

• Nov 2009 - Apr 2010

Performed routine maintenance on customer vehicles. Verified customers’ complaints, diagnosed and made the necessary repairs. Informed Service Manager on the progression of repairs. Performed routine maintenance on customer vehicles. Verified customers’ complaints, diagnosed and made the necessary repairs. Informed Service Manager on the progression of repairs.

Service Technician

• Aug 2008 - Nov 2009

Established a system with the other Express Technicians to expedite the service of customer vehicles. Diagnosed issues to send to the main repair shop. Ensured work area stayed clean and organized. Established a system with the other Express Technicians to expedite the service of customer vehicles. Diagnosed issues to send to the main repair shop. Ensured work area stayed clean and organized.

Warehouse Manager

• Sep 2007 - Mar 2008

Material Handler

• Jan 2005 - Aug 2007