Experience

Darman Ara Co.

• Iran
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Commercial expert

  • Jan 2023 - Present



Darman Ara Holding

• Tehran, Iran

• Management Office Coordinator

  • Sep 2021 - Jan 2023

  I was appointed to improve operational effectiveness by streamlining business operations work processes and procedures in domestic production and leadership in digital technologies in the health industry as a result of my exceptional organisational, management, and administrative skills to support business operations in the pharmaceutical and plasma industries. I also possess world-class management talents and resources throughout the group. - Managing and coordinating the correspondence and intra-group relations of the 6 subsidiaries of Darman Ara Holding, managing confidential and personnel contracts of each company with 50-150 employees. - Working directly with subsidiaries to gain knowledge of their objectives, enhancing them by developing new and more effective procedures. - Tracking and managing health insurance, general federal taxes, and mandatory payroll taxes, providing the highest level of technical expertise to resolve fiscal concerns and manage local contracts. - Handling ongoing business upkeep, taking care of day-to-day operations of the company while also contributing to implementing enhancements to the system infrastructure and the control environment.



Pakat Hobab Imen

• Tehran, Iran

• Sales Specialist

  • 2018 - 2021

  Due to a rapid increase in the price of tissue and Polyethylene, the company had lost many regular customers prior to my arrival. Due to my broad and diverse skill set in sales, marketing, and management, as well as my willingness to improve job performance through self-evaluation, skill development, training, and goal setting, I began as a Sales Specialist. In addition to the double-walled envelopes, we developed disposable waterproof tablecloths and medical bed linens for the company. - Collaborated with a team of three sales professionals to develop strategies for retailers, restaurants, clinics, and hospitals; established rapport with customers and accurately assessed their needs to make recommendations and upsell in order to achieve sales goals; and encouraged the rest of the sales team to maintain this level of excellence. - Successfully won back the most valuable clients, such as the Hani chain restaurants, in addition to offering customized, logo-printed disposable tablecloths and increased the wholesale tablecloth and envelope nationwide. - Reduced the sales cycle workflows and ensured that quotations and invoices were sent on time, allowing the business to accomplish its targets in terms of sales, leads, and customer satisfaction surveys with remarkable consistency. - Rapidly attained an in-depth comprehension of products, value proposition, and positioning; initiated outbound efforts by developing a strategy based on the financial characteristics of target prospects; researched customer demands, established influential relationships with prospects, and generated qualified leads along the sales funnel. - Managed the complete sales process from lead generation through account maintenance, followed up on product quality and processed inbound products, and developed a loyal customer base by providing excellent pre-sale and post-sale service that was prompt and responsive to both existing and potential customers.



Tachra Darou

• Iran
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Foreign Trade Specialist

  • Mar 2010 - Aug 2018

  Initially hired as a Medical Representative, I was promoted to Trade Specialist after independently assessing and delivering sound, authoritative suggestions on complex trade matters. Exhibited exceptional interpersonal skills, participated in cross-functional team interactions, and collaborated effectively with people of all levels, including a team of 5 sales experts and other individuals. - Successfully developed the business from importing and selling a single product (medical equipment) to offering 10 (hospital injectable medications), each imported 8 times per month and cleared 2 times per week. - Provided documents and applied for import permission according to the Proforma invoice (Food and Drug Organization). - Conducted import process planning based on regular meetings with the sales and finance department to examine the market demands, classified products for import according to international tariff regulations, and communicated with embassies for business visas, chambers of commerce, business card renewals, and chamber memberships. - Managed customer orders from receipt to delivery, coordinated shipment movement with the forwarder, and informed customers of changes; managed strategic accounts and facilitated communication between manufacturers and logistics providers. - Communicated with shipping companies to get the latest shipping information to speed up delivery and arrival of goods; received, reviewed, and processed import documents, followed up with distribution companies and authenticity labels to expedite product receipt and delivery, and kept in touch with the technical officer to improve work progress and prevent technical issues.



Gam Industrial Development Company (GIDCO)

• Gambia
• Manufacturing

• Warehouse Manager and Manufacturing Reporter

  • 2003 - 2008

  After resolving software and hardware issues as Warehouse Manager and Manufacturing Reporter, I was promoted to IT Expert. Worked with five engineers to install the tower's electrical and electronic infrastructure. Primary responsibilities included monitoring ICTs and network systems. After resolving software and hardware issues as Warehouse Manager and Manufacturing Reporter, I was promoted to IT Expert. Worked with five engineers to install the tower's electrical and electronic infrastructure. Primary responsibilities included monitoring ICTs and network systems.