Head of Platform Management and Strategic Operations

• Jul 2023 - Present

Senior Product Manager

• Jan 2022 - Jul 2023

- Managed the entire product life-cycle and defined priorities for patient access solution - Performed sales forecasting and cost analysis for new feature introduction to ensure profitability and understand the incremental cost impact on product margin. - Spearheaded several multi-market VOCs to create a strategic perspective of healthcare market dynamics and customer needs and presented the findings to the senior leadership team resulting in incremental revenue opportunities. - Designed a process to track the performance of KPIs for my products and utilized metrics to uncover business-driving trends and patterns. - Created and led 3 years roadmap for the patient access solution, prioritizing requirements particularly valued by large Health systems such as HCA and CommonSpirit to drive transition and customer satisfaction. Show less

Product Manager

• Dec 2019 - Jan 2022

- Introduced a SaaS-based engineering project management platform to reduce the cost of publishing workflows by 10%. Created business cases and managed product features through the NPI process.- Collaborated with CMU-based AI company to design and develop a cloud-based platform to convert unstructured data to structured data for industry-wide impact on quality within aerospace life cycle management.- Negotiating exclusive licenses for large material databases and concept development digitizing materials data and distribution models.- Digitized series of in-person tradeshows in 2 months due to covid restrictions which protected millions of revenue.- Developed business models for breakthrough first-to-market products.- Established strategic partnerships with large research universities, Fortune 500 companies, and government agencies such as NASA, FAA, and standards organizations such as ISO, ASTM, and ASME for licensing Additive manufacturing data.- Launched Aerospace/Automotive Preprint server as a SaaS product that allowed authors to publish their preprints on time in 11 months. Responsible for creating product roadmap, feature prioritization, and Go-to-Market strategy.- Coached the team on new design thinking, program management, and multi-application-use software strategy to build products with speed and quality. Show less

Analytics and Customer Insights Specialist

• May 2019 - Dec 2019

-Built analytics tools to enable rapid iteration and delivery of analytics and insights projects while supporting consumer insights research, including survey design and analysis- Led team in collecting and analyzing data to develop a deeper understanding of customer behavior and leveraging that intelligence to drive revenue growth creating infographics to effectively communicate research outcomes to both internal and external audiences- Created an executive view of SAE’s addressable market for business decision making. The macro analysis report included customer segments, competitive landscape, industry outlook, financial projections and employment trends Show less

Market Research Intern

• Apr 2018 - May 2019

-Planned and executed field marketing events at Tampa and Columbus gaining insights into autonomous vehicles and their impact on the market drivers for connected technologies- Identified $1.5 million business opportunity in automated vehicles industry through analysis of a professional industry needs research report, and diagnosing actionable gaps in the company’s offerings

Product Marketing Consultant

• Jan 2018 - Apr 2018

Identifying potential market opportunity for the product Convection Recuperators in paper industry in the US. Responsibilities include: - Performing industrial market research to map potential audience, their touch-points and requirement gaps - Designing a framework for product feature prioritization and decision making - Analyzing primary and secondary research data to get product insights - Segmenting the market and sizing the opportunity for potential segment and accounts Identifying potential market opportunity for the product Convection Recuperators in paper industry in the US. Responsibilities include: - Performing industrial market research to map potential audience, their touch-points and requirement gaps - Designing a framework for product feature prioritization and decision making - Analyzing primary and secondary research data to get product insights - Segmenting the market and sizing the opportunity for potential segment and accounts

Technical Product Manager

• Sep 2013 - Jul 2017

Led business analysis, gap definition and technology strategy for large scale global Sales Transformation projects with Fortune 100 clients such as Procter & Gamble. Following are a few examples of my work in this role: - Designed and developed an omnichannel platform for direct to consumer (DTC) improving customer experience and customer lifetime value - Developed a tool to automate order size optimization minimizing last mile delivey costs. Managed the entire product lifecycle - from requirement gathering to development, test planning, defect resolution and reporting - Deployed Agile methodology to develop a fraud detection and prevention engine for electronic payments resulting in over 99% clean transactions Following are a few examples of my work in this role: - Partnered with consulting and sales operations teams to map buying journey and designed a toolkit for efficient ordering under different business scenarios - Crafted a reusable tool for gap analysis and risk flagging in project discovery phase reducing initial setup time by 30% Responsibilities include: - Conducting cross functional client workshops to map business process - Leading data analysis and research to record current state assessment - Drafting business requirements and gap definition, align it with business stakeholders - Working with technology delivery team to review technical requirements making sure that it meets business needs - Aligning product development work priorities with business strategy and direction - Reporting capability development and delivery progress to client managers Show less

Business Intelligence Analyst

• Oct 2012 - Aug 2013

Worked in eClerx's business intelligence (BI) and reporting team for Asia-Pacific and Japan. Responsibilities include: - Designing and conducting primary research for large technology clients such as Dell Inc. - Using regression techniques to draw insights into buying behavior of small, medium businesses - Creating comprehensive dashboards to report monthly sales performance and revenue projections to leadership Worked in eClerx's business intelligence (BI) and reporting team for Asia-Pacific and Japan. Responsibilities include: - Designing and conducting primary research for large technology clients such as Dell Inc. - Using regression techniques to draw insights into buying behavior of small, medium businesses - Creating comprehensive dashboards to report monthly sales performance and revenue projections to leadership