Experience

Puranik Builders Ltd

• India
• Real Estate
• 300 - 400 Employee

• Senior Manager

  • Jul 2019 - Present



Mahindra Lifespace Developers Ltd.

• India
• Real Estate
• 500 - 600 Employee

• Manager

  • Jun 2015 - Jul 2018



Marvel Realtors

• India
• Real Estate
• 200 - 300 Employee

• Sr. Client Relationship Manager

  • Sep 2014 - Jun 2015

   Taking care of customer needs from Booking to handover of their units. Maintaining all the legal documents related to Registration and Loan process. Coordinating with bankers to fasten up the loan process. Sending regular reminders regarding payment dues to the customers. Handling customer complaints. To track and record issues using SAP. Maintaining progress reports / News Letters and updating clients on a timely basis. Coordinate issues of the allotment letters, possession letters, and welcome letters Maintaining customer confidentiality and maintaining confidentiality of sensitive information.



Megapolis Pune

• India
• Real Estate
• 1 - 100 Employee

• Senior Associate - CRM

  • Sep 2010 - Sep 2014

   Taking care of customer needs from start to handover.  Customer complaint handling. Sending regular remainders regarding payment dues to the customers. Coordinate issues of the allotment letters, possession letters, and welcome letters. Executing the process of modifications in the units. Handling incoming and outgoing mails / calls. Attending customers visiting the CRM Department on various issues related to legal, accounts,  Maintaining progress reports and updating on a timely basis. Maintaining all the legal documents related to possession, rental, resale, etc.



WIPRO

• Senior Associate

  • Jun 2009 - Aug 2010