Experience

Mimar Models Model Builders

• United Arab Emirates
• Architecture and Planning
• 1 - 100 Employee

• Executive Secretary to managing director

  • Apr 2021 - Present

• Logistics Consultant

  • Jul 2020 - Present


Skylines | Etisalat Premium Channel Partner
• United Arab Emirates
• Telecommunications
• 1 - 100 Employee
• Key Account Manager

  • Apr 2019 - Jul 2020


Hinduja Global Solutions Ltd

• Customer Relationship Officer

  • Dec 2017 - Mar 2019

  1 year experience in Hinduja Global solutions for client Airtel. My role involves in resolution of customer problems by calling and giving them First Time Resolution upsell various other suitable products accordingly. Retaining both individual customers and business accounts by convincing them and giving them exceptional customer service. My specialization is in network and competition related churn. Awarded as customer retention topper twice during - May'18 and July'18 and time to time appreciation from the Team leads and Managers for being efficient handler. Have good experience with oracle applications CRM, Know Max , Decision Tree , Spectrum ,VTA, to handle customer data and to enhance the customer experience. Show less



SS PARAMTEJ INFRASTRUCTURE PRIVATE LIMITED

• India
• Construction

• Site Supervisor and procurement

  • Dec 2015 - Sep 2017

  Worked as a site supervisor cum site engineer for the residential and commercial projects held by the company during the project which involves procurement of materials,negotiating with vendors for cost cutting ,managing different batches of workers and different processes in a smooth flow to ensure the work is completed on time with the given specification and quality. Worked as a site supervisor cum site engineer for the residential and commercial projects held by the company during the project which involves procurement of materials,negotiating with vendors for cost cutting ,managing different batches of workers and different processes in a smooth flow to ensure the work is completed on time with the given specification and quality.