Experience

Pansecure Record Storage Management LLP

• India
• Freight and Package Transportation
• 1 - 100 Employee

• Assistant Manager of Operations

  • Apr 2013 - Present

  Activities Undertaken: Operation Head and Project coordinator for Mumbai Record Storage Centers.  Responsible for Manpower, Warehouse & Vehicle Management .Reporting to the Project Manager and Directors on issues concerning process flows, operations, recruitment & warehousing.  Worked across functions for maintaining smooth inter-departmental supply chain & ensuring obstacle free process.  Assigning Teams to Teams leaders for survey and Operations works  Documentation of the process & forwarding the same to superiors.  Preparation of Reports for Clients.  Streamline warehouse operations through fully automated Warehouse Management System that takes care of dynamic parts locations, automated packing decisions & housekeeping.  Managing a team size of 75, including 5 team leaders handling recruitment & assignment of Key Result Areas.  Managing pickups/delivery, routing of Logistics & planning vehicle quantity relative to requirements. Entire Operation, Logistics, Administration, Etc. Show less



Navbharat Archive Xpress Pvt Ltd.

• India
• Information Services
• 1 - 100 Employee

• Sr. Officer - Customer Service & Operations

  • Apr 2011 - Apr 2013

  Activities Undertaken:  Operation :  Processing the Request’s received from the various Clients’.  Handling Day to Day retrieval activity & completed in TAT.  Submission of daily & monthly MIS report to Management.  Preparing TAT report of all retrieval’s.  Motivation of worker to improve the TAT, Targets, Absenteeism, etc and Capability to operate and supervise work in Shifts.  Billing Dept :  Invoicing & Billing .  Generate approx 475 Invoices every month.  Handling Approx 275 Clients Invoicing queries & Billing Issues.  Coordinate With the customers & HO. Resolving Customer Queries regarding invoices / billing.  Creating & submitted the MIS to Management on Daily, weekly and Monthly Basis.  Handling Dispatch of Invoices activity.  Coordinate with HO & Clients with Collection of payments.  Administration :  Handling administration dept.  Co ordinate with various vendor’s & there payment’s.  Maintain all day to day admin activities & report. (Electrical Report, CCTV camera report, fire extinguishers, smoke detector & fire panel report. Etc.  Follow up HO for vendor’s payment & other admin related activities.  Project’s - Migration :  Successfully completed Migration of 2 centers.  More than 2 lac boxes successfully migrated from 4 centers.  Short time project’s handled properly & giving report’s to seniors. Show less



Safe House Information Management Solution Pvt Ltd.

• Bhiwandi, Thane, Maharashtra.

• Customer Service - Assistant Manager

  • May 2010 - Apr 2011

  Activities Undertaken:  Handling Records / Documents Retrievals.  Handling Mails.  Coordinate With the customers & HO. Resolving Customer Queries.  Using VCK “Visual Cooperate keeper “Software.  Tracking of all work orders of All Clients.  Maintain Good Relationship with all co workers and Customers.  Creating & submitted the MIS to Management on Daily, weekly and Monthly Basis.(Productivity, Retrieval Request Status. Etc.)  Handling approx 127 clients. Example. HDFC, Cipla, Metropolis, Reliance securities, Reliance money express etc.  Handling Media Tapes Delivery – Record – Pickups of Tapes Customers.  Handling Art sculpture & Painting – Delivery – Pickup – Records. Show less



Capital Business Systems Private Limited (CBSL Group)

• India
• IT Services and IT Consulting
• 200 - 300 Employee

• Facility Manager

  • Jan 2010 - May 2010

  Activities Undertaken:  OPERATIONS :  Execution of Standard Operations Procedures of Pickups, Warehousing and Customer Service and ensure that Operations are happening in a proper way.  Ensure that there is proper manpower backup for all Operations related processes and there is no work stoppage at the absence of the concerned person.  Have proper knowledge of all Operations related processes and all the software’s so that on the job training can be given.  Fill up the employee reporting format every day and forward the same to the Central Office.  Ensure that you provide the proper billing details for each an every service provided to the client’s.  Motivation of worker to improve the TAT, Targets, Absenteeism, etc and Capability to operate and supervise work in Shifts.  Market knowledge of the industry and how to face Competition.  FINANCE :  Generate daily billing reports in the specified format which should include all activities (pickups, retrievals etc.) and forward the same to the Central Office.  Ensure the generation of accurate reports to the Company and check that the company doesn’t incur any loss.  Send a report every Saturday related to petty cash statement and bills and invoices regarding vendors.  HR :  Provide proper information to the Central Office HR Department relating to: 1. Vacancies 2. Appointments 3. Terminations 4. Timely Generation of Monthly Attendance Reports 5. Changes in salaries (if any)  Making the newly joined employees fill up the Employee Profile Forms and sign the Confidentiality Agreements and collect all the required documents and photographs and forward the same to HR Dept.  Keeping the HR Department informed about any agitations or dis-satisfactions creeping up between employees.  ADMINISTRATION :  Follow processes accurately and ensure proper documentation of the below mentioned Administration related activities. Show less



Anand Rathi Share and Stock Brokers Ltd

• India
• Financial Services
• 700 & Above Employee

• Warehouse Incharge

  • Aug 2008 - Jan 2010

  Activities Undertaken: 1. Account Opening in Shares:-  Inward of CRF’s over 450 received from branches & scrutiny as per Exchange Norms.  Checking the CRF for Account opening Formalities, Checking the Supporting Document and scrutinizing. Follow up with Branches for KYC requirements and discrepancies of the CRF.  Auditing and Post Auditing of Account Opening Forms  Resolving Account opening Queries e.g. incomplete / mismatch information’s, incomplete documentation follow up with the Branches for solving Queries & documentary requirements.  Preparing MIS Report of Complete CRF’s for Opening of Accounts (UCC) & sending it to Compliance Dept. and Branches all over India.  Updating of physical CRF’s for completing the documentary requirements and modification in any manner.  Handling Branch Queries about the CRF’s (Offline & online) all over India and Coordinating with DP.  Handling the Franking of CRF before Trade & Scanning for all collected CRF’s in all over India and Tracking of dispatch of Scan copy to client.  Responsible for physical retrieval of CRF’s at the time of Auditing & Legal Process. Also have Tracking of missing / Lost CRF’s to recover from Branch / Clients.  Creating & submitting the MIS to Management on Daily, weekly and Monthly Basis.  Training of Employees as per work & requirement and updating to exchange rules.  Created Process of De-Centralised to Centralised A/c opening without TAT Time. This Process not implemented due to down fall in Market but now this process is under implementation.  Created and implemented Online Software for Scan images Storage & Retrieval as well as Inward, Data Entry of CRF’s. 2. Others Activities:-  Handling the Entire Warehouse / Administration.  Handling the Payment of Employees / Contract Persons.  Handling Petty cash & Back Office Expenses.  Co Ordination with Venders.  Handling the Logistics. Show less



Navbharat Archive Xpress Pvt Ltd.

• India
• Information Services
• 1 - 100 Employee

• Record Center Incharge - Kalamboli Location

  • Oct 2007 - Aug 2008

   Handling the Entire Warehouse / Administration.  Handling the Entire Warehouse / Administration.



Nax

• Officer

  • 2007 - 2008

• Officer

  • 2007 - 2008



TATA Capital Housing Finance Ltd

• Banking
• 700 & Above Employee

• Executive - II

  • Oct 2004 - Oct 2007

  1) Account Opening in Shares 2) IWTL(ICICI Web Trade Ltd) 3) Limit Setting in Shares 1) Account Opening in Shares 2) IWTL(ICICI Web Trade Ltd) 3) Limit Setting in Shares



ICICI 3i Infotech

• Assistant Supervisor

  • Mar 2002 - Oct 2004