Paolo Ghisleni

Global Key Account Manager at Franke Coffee Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Bergamo, Lombardy, Italy, IT
Languages
  • Italian Native or bilingual proficiency
  • English Full professional proficiency
  • Spanish Professional working proficiency
Skills

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Credentials

  • Successful Negotiation: Essential Strategies and Skills
    Coursera Course Certificates
    Oct, 2016
    - Nov, 2024
  • International Coaching Certification
    We Create - Daniel Sá Nogueira
    Feb, 2016
    - Nov, 2024
  • The Human Element: Organizational Solutions
    The Schutz Company
    May, 2015
    - Nov, 2024
  • Key Account Management
    SDA Bocconi School of Management
    Mar, 2015
    - Nov, 2024
  • The Human Element: Cornerstone
    The Schutz Company
    Sep, 2014
    - Nov, 2024
  • On Strategy : What Managers Can Learn from Great Philosophers
    -
    Jun, 2014
    - Nov, 2024
  • Creativity, Innovation, and Change
    Coursera Course Certificates
    Oct, 2013
    - Nov, 2024

Experience

  • Franke Coffee Systems
    • Switzerland
    • Food and Beverage Services
    • 200 - 300 Employee
    • Global Key Account Manager
      • Jul 2022 - Present

  • Evoca Group
    • Italy
    • Machinery Manufacturing
    • 300 - 400 Employee
    • Key Account & Customer Service Manager
      • Apr 2017 - Jul 2022

      - Leading and motivating KA&CS backoffice team towards customer satisfaction - Anticipate and proactively act on customer needs - Developing the company's sales B2B activities - Take care of the existing business - Establish, maintain and constantly improve relations with key customers - Handling customers complaints and queries - Leading and motivating KA&CS backoffice team towards customer satisfaction - Anticipate and proactively act on customer needs - Developing the company's sales B2B activities - Take care of the existing business - Establish, maintain and constantly improve relations with key customers - Handling customers complaints and queries

  • N&W Global Vending
    • Italy
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Key Account Specialist
      • Mar 2009 - Mar 2017

      - Support to key customers' business development - Pricing policies definition - Coordination between customer's and N&W's subsidiaries - Management of OEM products development for the food industry - Creation, maintenance and enhancements of relationships with key customers

    • Product Marketing Manager
      • Apr 2008 - Feb 2009

      - managing the life of the current product range - optimization of marketing ignited R&D efforts - analysis of competitors' activities

  • UBS
    • Switzerland
    • Financial Services
    • 700 & Above Employee
    • Project Management Intern
      • Mar 2007 - Jun 2007

Education

  • Università degli Studi di Bergamo
    Ingegneria Gestionale, Economia, Marketing
    2002 - 2008
  • Norges teknisk-naturvitenskapelige universitet (NTNU)
    2006 - 2006

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