Experience

Digix srl

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Core Network Engineer

  • Oct 2022 - Present

  Core Network Integration for MSC-S, IP-STP, HLR-FE, HSS-FE, BSP, MGW, EDA-PG, CUDB, vSBG Core Network Integration for MSC-S, IP-STP, HLR-FE, HSS-FE, BSP, MGW, EDA-PG, CUDB, vSBG



LinearIT

• Italy
• IT Services and IT Consulting
• 1 - 100 Employee

• Core Network Engineer

  • Feb 2019 - Sep 2022

  Core Network Integration for MSC-S, IP-STP, HLR-FE, HSS-FE, BSP, MGW, EDA-PG, CUDB, vSBG Preparing and verifying DTs and scripts for core nodes (MSC-BC, IPSTPs, HLR-FE, CUDB, HSS-FE) Analyzing logs, reports, counters from all the core nodes to troubleshoot problems. Software upgrades of MSC-S, IP-STP, HLR-FE, BSP, Middleware upgrade, IPA, EPA, ECA loading using SMO. Core Network Operations and rollout for new features across all Ericsson nodes Acceptance Testing (Hardware, software and call testing) of MSC-S, IP-STP, UDC. Preparation and analysis of HLD, LLD Activities planning and resources management Show less



GBC TECHNOLOGY SERVICE srl

• Napoli, Italia

• Senior Core Network Engineer

  • Feb 2015 - Nov 2018

  • Plex Designer • Function Tester • Project handling Design, test verification, packaging and delivery activities (according to the AGILE process) of Market Features, relating to SW customizations on Ericsson AXE nodes both on the Mobile and Wireline networks, for Italian and foreign telecommunications operators. Verification of group skills and timing for the delivery of MCP projects (Project analysis), task assignment within the MCP group, control of the progress of the project status in order to guarantee delivery within the established times. Show less



Ericsson

• Sweden
• Telecommunications
• 700 & Above Employee

• Customer Network Service Engineer

  • Mar 2001 - Feb 2015

  • SMS & Primus Coach• CSRs (Customer Support Requests) management in line with SLAs (Service Level Agreements)• Coordination of Customer Support activities• Relationship with the customerThe Role of being is to be the first point of contact with the customer and to receive from him anyproblems or requests for new functionalities, and decide how to manage them within theorganizational unit and / or through the collaboration of other units in the company. Control of CSRmanagement reports for individual resources and global units of the organizational unit in order tomonitor and improve performance, making group work more efficient and profitable. Update andcontrol of Primus (Data Base related to the fault solution) according to company standards to makethe work of all Ericsson worldwide organizational units faster and more efficient. Show less

• Senior Customer Support Engineer

  • Mar 1999 - Feb 2001

  • First level support service for PSTN, AXE Enabler 1.0, TSS 4.0• Emergency Service on the site and remotely• Creation of Emergency Corrections (EC-A)• Acceptance Test for new products and new featuresSecond-level trouble shooting on software and hardware problems reported by customers. Interfaceto Design Maintenance (third level of support) with the task of collecting information and carrying outtests and communicating progress to the customer.



Esercito Italiano - Italian Army

• Roma, Italia

• Ufficiale

  • Apr 1997 - Jun 1998

  Lieutenant with tasks of commander transport platoon at 11th transmissions Regiment in Civitavecchia (RM). Lieutenant with tasks of commander transport platoon at 11th transmissions Regiment in Civitavecchia (RM).