Experience

Abbey Ireland & UK

• Ireland
• Travel Arrangements
• 100 - 200 Employee

• • Jul 2009 - Present

  Responsible for the supervision of the Credit Control team (up to 5 people).Responsible for the implementation and administration of the Credit Policy to minimize risk. Ensuring that all customer accounts comply with their credit terms.Risk analysis of the whole worldwide portfolio of clients to minimize bad debts.Investigation of new credit applications.Constant liaise with credit insurance to insure credit limits are adequate.Manage ongoing training for credit staff and development of the team and processes. Show less

• • Aug 2007 - Jun 2009

  Ensuring all payments are collected on time.Negotiating with clients on credit terms and payment plans.Monitor high or low risk customers to reduce bad debts exposure.Aged Debts collection.Reconciliation of customers accounts when required.Investigation of possible fraud and chargeback cases.



Barclaycard

• United Kingdom
• Financial Services
• 700 & Above Employee

• Credit Collections Specialist

  • Mar 2005 - Jul 2007

  Reaching out delinquent customers to collect debts. Negotiation of repayment plans. Maintaining accurate records of all contacts. Liaison with 3rd party debt collectors. Investigation of possible fraud or chargeback cases. Reaching out delinquent customers to collect debts. Negotiation of repayment plans. Maintaining accurate records of all contacts. Liaison with 3rd party debt collectors. Investigation of possible fraud or chargeback cases.