Paolo Augustus R. Hernandez
Hospitality Attendant at Bluebridge Cook Strait Ferry- Claim this Profile
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Topline Score
Bio
Experience
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Bluebridge Cook Strait Ferries
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New Zealand
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Travel Arrangements
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1 - 100 Employee
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Hospitality Attendant
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Juni 2022 - –Heute
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Norwegian Cruise Line Holdings Ltd.
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United States
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Travel Arrangements
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700 & Above Employee
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Waiter
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Apr. 2018 - Feb. 2022
• Responsible for all food and service related issues within his/ her work station and serves passengers according to the highest standards set by the cruise line.• The Waiter / Waitress must know passengers by name, escorts them to their tables, presents the food and beverage menus, suggest particular courses and wines and would kindly answer to any questions they may have regarding menu items and wine list.• Must learn the USPH / UKPH regulations and to make sure that all work is carried out according to these standards.• Must relay all passengers orders to the galley, then would serve the various courses and beverages making sure that all items look presentable and are properly garnished and decorated before serving.• Helps to set up special events and functions as instructed by the ships management.
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Assistant Waiter
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Juni 2014 - März 2018
• Follows at all times company service standards and sequences of service for breakfast, lunch, dinner and buffets.• Complies with all company policies, rules and regulations.• Resolves in a satisfactory and proactive manner all service and product deficiencies in his/her station and reports any incidents or challenges to the Waiter.• Follows and is compliant with all Public Health rules and regulations.• Follows instructions from the Waiter in order to ensure timeliness of service to guests.
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Banquet Server
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Mai 2013 - Feb. 2014
•Banquet waiters work in the food-service industry providing guests with an enjoyable experience during catered affairs. •The waiter has direct contact with guests at a banquet or function and acts as the representative for the facility hosting the event. •The position is difficult and requires the worker to remain on their feet for long hours. •Banquet waiters work in the food-service industry providing guests with an enjoyable experience during catered affairs. •The waiter has direct contact with guests at a banquet or function and acts as the representative for the facility hosting the event. •The position is difficult and requires the worker to remain on their feet for long hours.
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Tour Coordinator
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Aug. 2013 - Jan. 2014
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Education
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De La Salle University Dasmariñas
BS Hotel and Restaurant Management -
De La Salle Santiago Zobel School
Secondary Education -
De La Salle Santiago Zobel School
Primary Education