Paola Pacheco

Rrecruitment Leader at Contactica
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Contact Information
us****@****om
(386) 825-5501
Location
Medellín, Antioquia, Colombia, CO
Languages
  • Español Native or bilingual proficiency
  • Inglés Full professional proficiency

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Rrecruitment Leader
      • Jul 2023 - Present

    • Mexico
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Global Talent Acquisition Lead
      • Oct 2022 - May 2023

      -Lead global recruitment team across multiple countries, including Colombia, Mexico, Spain, Peru, Chile, Argentina, and the USA.-Design and implement recruitment strategies to attract top IT and digital talent worldwide.-Allocate vacancies to the global recruiting team based on technical knowledge, location, and workload.-Establish a global recruitment process that aligns with company priorities and needs.-Coach and develop the global recruitment team to enhance their skills.-Design and monitor OKRs/KPIs to measure and improve recruitment performance.-Standardize recruitment stages to improve organization and measurement.-Generate data-driven reports to inform recruitment decisions.-Manage ATS and agile tools like Jira to monitor and track recruitment progress. Show less

    • Senior Global Talent Acquisition - IT & Digital
      • Oct 2021 - Oct 2022

      -Responsible for recruiting IT, Data, Analytics, Marketing, and Digital Design profiles for strategic accounts globally.-Design recruitment strategies to attract the best IT & Digital talent.-Develop indicators with the TA Lead to control and monitor the operation.-Consult and manage strategic accounts at the LATAM level.-Coach candidates to ensure good performance during their participation in the recruitment and selection process.-Position our employer brand through different digital tools.-Support the onboarding of the recruitment team.-Manage ATS and agile tools that allow visualizing the development and performance of thousands of roles.-Fulfill service agreements with our clients.-Conduct technical interviews Show less

    • Colombia
    • Hospitality
    • 1 - 100 Employee
    • Senior People & Culture Specialist (Senior Talent Acquisition Specialist)
      • Aug 2019 - Aug 2021

      -Design and create job descriptions by skills. -Conduct market analysis at the LATAM level to identify competitive salaries and roles. -Responsible for the recruitment and selection processes at the LATAM level for administrative profiles, marketing, and design. -Conduct interviews for technical skills and cultural fit. -Design and execute development plans for commercial operation and customer success. -Support strategies to consolidate the culture and manage change within the company. -Develop and establish indicators to identify company turnover, efficiency, and headcount. -Develop recruitment strategies to attract the best talent at the LATAM level. -Advise different stakeholders on defining and attracting the best talent. -Advise candidates to guarantee good performance during the selection process and generate a positive experience. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Psicóloga de selección
      • May 2017 - Dec 2018

      -Responsible for the recruitment, selection, and hiring processes for administrative positions. -Support the wellness training and development of operational profiles. -Design a dashboard that helps visualize employee turnover and the effectiveness of the selection process. -Prepare reports on key selection processes for the organization. -Lead the HR internship team. -Conduct Assessment center sessions and workshops to identify ideal profiles for the company. -Responsible for the recruitment, selection, and hiring processes for administrative positions. -Support the wellness training and development of operational profiles. -Design a dashboard that helps visualize employee turnover and the effectiveness of the selection process. -Prepare reports on key selection processes for the organization. -Lead the HR internship team. -Conduct Assessment center sessions and workshops to identify ideal profiles for the company.

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Consultora de seleccion
      • Jun 2016 - Nov 2016

      -Leading selection processes for outsourcing and headhunting. -Conducting competency-based interviews. -Responsible for conducting regular market studies to ensure competitiveness in the labor market. -Recruiting and selecting administrative profiles. -Administering and analyzing technical tests. -Consulting and advising key accounts for the company. -Developing profile surveys and defining service agreements. -Leading selection processes for outsourcing and headhunting. -Conducting competency-based interviews. -Responsible for conducting regular market studies to ensure competitiveness in the labor market. -Recruiting and selecting administrative profiles. -Administering and analyzing technical tests. -Consulting and advising key accounts for the company. -Developing profile surveys and defining service agreements.

    • Switzerland
    • Staffing and Recruiting
    • 700 & Above Employee
    • Profesional de selecciòn
      • Dec 2014 - Jun 2016

      -Lead recruitment and selection processes for key roles. -Conduct behavioral and situational interviews to assess candidate fit. -Ensure the Applicant Tracking System (ATS) and recruitment KPIs are kept up to date. -Conduct job analysis sessions and provide guidance to clients on ideal candidate profiles. -Maintain and foster satisfaction of corporate accounts. -Handle billing for services provided to each assigned account. -Prepare regular reports on recruitment activity and candidate skills. -Execute account management strategies to promote vacancy applications. -Follow up with suppliers as needed. Show less

    • Mexico
    • Individual and Family Services
    • 500 - 600 Employee
    • Analista de selecciòn
      • Feb 2014 - Oct 2014

      -Lead end-to-end recruitment processes, including sourcing, screening, interviewing, and selecting top talent for various positions within the company. -Develop and implement effective staffing strategies to attract and retain qualified candidates. -Conduct thorough interviews, assessments, and reference checks to evaluate candidates' skills, experience, and cultural fit with the organization. -Create and manage a recruitment dashboard to track key metrics, such as time-to-hire, cost-per-hire, and candidate pipeline. -Provide support and guidance to hiring managers and stakeholders throughout the hiring process, including job description development, salary negotiations, and offer letter preparation. -Design and deliver wellness and staff training programs to promote employee engagement, retention, and performance. Show less

    • Psicologa de Selecciòn
      • Aug 2013 - Jan 2014

      -Responsible for identifying, attracting, and selecting top talent for the organization. -Conduct thorough interviews to assess candidates' technical and soft skills, experience, and fit with the company culture. -Manage and build relationships with key clients to ensure their recruitment needs are met and they receive excellent service. -Conduct surveys and analyze data to identify the key characteristics, skills, and competencies required for different roles in the organization. -Design and maintain dashboards that provide key recruitment metrics, such as turnover rates, time-to-fill, and cost-per-hire, to enable data-driven decision making. -Oversee and coordinate the recruitment process from job posting to offer acceptance, ensuring a positive candidate experience and timely filling of vacancies. -Develop and deliver training programs for employees to improve their skills, performance, and engagement. -Monitor and improve the quality and efficiency of the recruitment process, identifying areas for improvement and implementing best practices. -Prepare and present reports to senior management and key stakeholders on recruitment metrics, and provide recommendations for improvement. Show less

Education

  • Universidad del Norte
    Psicologa, Psicología
    2006 - 2011

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