Experience

Service Credit Union

• United States
• Banking
• 300 - 400 Employee

• Training Coordinator

  • Jun 2023 - Present

  Sembach, Rhineland-Palatinate, Germany



Landstuhl Regional Medical Center

• Germany
• Hospitals and Health Care
• 100 - 200 Employee

• Caregiver Coordinator

  • Apr 2021 - Jun 2023

  Landstuhl, Rhineland-Palatinate, Germany  Serves as the facilitator and liaison between Nurse Case Managers and Wounded Warriors at the Medical Transient Detachment (MTD).  Implements and maintains all support services for all wounded Joint Warfighters and professional staff.  Utilizes various office automation software and tracking databases to provide support such as maintaining front desk operations, tracking patient movement, inputting patient information.  Trained incoming personnel with assigned duties and… Show more  Serves as the facilitator and liaison between Nurse Case Managers and Wounded Warriors at the Medical Transient Detachment (MTD).  Implements and maintains all support services for all wounded Joint Warfighters and professional staff.  Utilizes various office automation software and tracking databases to provide support such as maintaining front desk operations, tracking patient movement, inputting patient information.  Trained incoming personnel with assigned duties and responsibilities.  Provides safe transportation of patients and their non-medical attendants to and from appointments and flights.  Performs administrative and direct caregiver tasks in support of Wounded Warriors and the Caregiver Program.  Provides support and assistance to personnel affected by COVID-19.  Provided support and assistance to incoming wounded warriors during Operation Afghanistan Evacuee.

• Program Support Assistant

  • Mar 2020 - Apr 2021

  Landstuhl, Rhineland-Palatinate, Germany  Provides a variety of duties and services available in support of the ill, injured, and wounded soldiers that are medically evacuated to Landstuhl Regional Medical Center (LRMC).  Utilizes various office automation software and tracking databases to provide support such as maintaining front desk operations and patient movement.  Independently responsible for efficiently answering inquiries received from visitors or callers.  Refers visitors, callers, patients, and delivery… Show more  Provides a variety of duties and services available in support of the ill, injured, and wounded soldiers that are medically evacuated to Landstuhl Regional Medical Center (LRMC).  Utilizes various office automation software and tracking databases to provide support such as maintaining front desk operations and patient movement.  Independently responsible for efficiently answering inquiries received from visitors or callers.  Refers visitors, callers, patients, and delivery personnel to the appropriate location, agency, department, or individual.  Responsible for the health, welfare, discipline, and morale of Wounded Warriors at the Medical Transient Detachment (MTD).  Oversees daily accountability of patients to include tracking of appointments  Monitor and process all Caregiver related correspondence through appropriate channels to ensure proper safekeeping, storage and destruction of caregiver records.



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Child and Youth Program Assistant

  • Aug 2019 - Mar 2020

  Kaiserslautern, Rhineland-Palatinate, Germany  Actively controlled and accounted for the whereabouts and safety of children.  Planned, coordinated, and conducted activities that met the physical, social, emotional, and cognitive needs of program participants based on the group and individual children ranging in age from 6 weeks to 5 years.  Established a program environment that encouraged participant interest and promoted positive interactions with other children, youth, and adults.  Helped prepare, arrange, and maintain… Show more  Actively controlled and accounted for the whereabouts and safety of children.  Planned, coordinated, and conducted activities that met the physical, social, emotional, and cognitive needs of program participants based on the group and individual children ranging in age from 6 weeks to 5 years.  Established a program environment that encouraged participant interest and promoted positive interactions with other children, youth, and adults.  Helped prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provided program options for children with special requirements.  Knowledge of Child Development Programs, Instructions, directives, and local policies and procedures. Show less



Florida Department of Veterans' Affairs

• United States
• Armed Forces
• 100 - 200 Employee

• Operations Clerk

  • Apr 2017 - May 2019

  13800 Veterans Way, Orlando, FL 32827 United St Fully knowledgeable and responsible for all procedures and techniques required to carry out the organization’s application of practices within the framework of established guidelines. Supervised newly assigned clerical assistants and technicians as appropriate or required. Responsible for meeting deadlines of service for customers, which include accuracy and completeness of all orders. Performed all special procedures related to the handling of customer’s requests. Duties at this level… Show more Fully knowledgeable and responsible for all procedures and techniques required to carry out the organization’s application of practices within the framework of established guidelines. Supervised newly assigned clerical assistants and technicians as appropriate or required. Responsible for meeting deadlines of service for customers, which include accuracy and completeness of all orders. Performed all special procedures related to the handling of customer’s requests. Duties at this level included, but were not limited to: ♣ Prepared and provided special foods service procedures and sanitation principles for tube feedings to prevent bacterial contamination, infection, and spoilage, and provided general guidance to patients and customers regarding their food and diet. ♣ Communicated effectively with patients, nursing staff, dietitians, and visitors in a timely matter. ♣ Provides active guidance and on-the-job training to new staff and lower grade employees. ♣ Managed production of all publications and media related information to include printing and dissemination of information from multiple diet software packages. ♣ Determined accuracy of patient's food choices and ensured parameter and restrictions of the diet orders were met. ♣ Exceeded expectations and standards of safety and cleanliness of equipment and work areas. Show less



Reflex Gymnastics

• After School Instructor

  • Nov 2016 - Nov 2017

  7466 Narcoossee Rd A, Orlando, Florida 32822 ♣ Responsible for the safe transportation of assigned students to after-school classes. ♣ Motivated and guided students for improvement of their skill level. ♣ Engaged in activities and studies with students to enhance successful completion of assignments. ♣ Counseled students about individual behavior and communication skills with staff, parents, and other students. ♣ Fully knowledgeable with office functions to screen telephone calls and visitors, prepare and review… Show more ♣ Responsible for the safe transportation of assigned students to after-school classes. ♣ Motivated and guided students for improvement of their skill level. ♣ Engaged in activities and studies with students to enhance successful completion of assignments. ♣ Counseled students about individual behavior and communication skills with staff, parents, and other students. ♣ Fully knowledgeable with office functions to screen telephone calls and visitors, prepare and review correspondence, and perform other administrative work of the organization. ♣ Worked with, and knowledge of, automated and/or physical filing systems and procedures and the subject matter content of the materials being processed. ♣ Knowledge of Child Development Programs, Instructions, directives, and local policies and procedures. ♣ Fully able to operate a cash register, credit card machine and computer. ♣ Excellent bilingual ability to communicate effectively, both orally and in writing, using tact and courtesy. ♣ Skilled in typing; a qualified typist is required (40 WPM). Show less



Panera Bread

• United States
• Restaurants
• 700 & Above Employee

• Associate

  • Oct 2016 - Feb 2017

  9607 Lake Nona Village PI, Orlando, FL 32827 ♣ Responsible for maintaining a well-organized system for efficiency in daily barista routines. ♣ Processed over $1,000 in daily profits while displaying excellent customer service. ♣ Upkeep and cleanliness of common areas as well as following sanitation guidelines.



US Navy

• United States
• Armed Forces
• 700 & Above Employee

• Maintenance Specialist

  • Mar 2016 - Aug 2016

  COMMANDER FLEET ACTIVITIES, Yokosuka, Japan Responsible for all safety and maintenance of 80 rooms, all offices, and common areas. Performed accurate check-in/out procedures of 150 personnel and received visitors, screened their business and provided advice and referral to the appropriate location. Duties at this level included, but were not limited to: ♣ Executed and directed maintenance of all assigned areas in preparation for routine and general inspections… Show more Responsible for all safety and maintenance of 80 rooms, all offices, and common areas. Performed accurate check-in/out procedures of 150 personnel and received visitors, screened their business and provided advice and referral to the appropriate location. Duties at this level included, but were not limited to: ♣ Executed and directed maintenance of all assigned areas in preparation for routine and general inspections. ♣ Trained subordinate and newly assigned staff in all aspects of occupational safety and other organizational requirements. ♣ Selected for individual responsibility of 80 rooms and all immediate areas. Fully supported the unit’s personnel security system and provided guidance as appropriate.

• Inventory Control Specialist/Auditor

  • Sep 2012 - Mar 2016

  Coronado, San Diego, CA 92118 United States Duties, Accomplishments and Related Skills: Responsible for the safety, maintenance, and morale of a United States Navy aircraft carrier in support of more than 4,500 Sailors, Marines, and selected civilian contractors. Solely accountable for assigned section within the morale and welfare department and ship’s store. ♣ Created, executed and maintained a file system for the unit’s supply… Show more Duties, Accomplishments and Related Skills: Responsible for the safety, maintenance, and morale of a United States Navy aircraft carrier in support of more than 4,500 Sailors, Marines, and selected civilian contractors. Solely accountable for assigned section within the morale and welfare department and ship’s store. ♣ Created, executed and maintained a file system for the unit’s supply department’s and audited continuously to prepare for routine and general inspections. ♣ Trained subordinate and newly assigned staff in the daily safety related hazards of the ship and other team building requirements. ♣ Provided stellar support during monthly and quarterly inventories, administration, organization and distribution of all supplies required for readiness during peace and wartime missions. ♣ Generated over $60,000 in profits for the Morale, Welfare, and Recreational Organization. ♣ Selected and promoted to a supervisory position with individual responsibility for the welfare and training of subordinates and newly assigned staff members. ♣ Managed, trained, and maintained the ship’s laundry systems resulting in an improved and highly organized work environment.