Experience

Lead Revenue

• United States
• Marketing Services
• 1 - 100 Employee

• Project Manager

  • Feb 2021 - Present

  - Conduct launch of 60+ websites end-to-end development and execution of SEO strategy.- Oversee and manage development, content, and social media teams.- Lead cross-functional project core teams to on-time development & implementation, whilemaintaining and exceeding quality standards.- Spearhead key projects, resulting in high customer satisfaction and increased business revenues.- Enforce project milestones, deadlines, and assist with completion of critical deliverables.- Outline the scope for each project, ensuring creative mocks meet the client’s business objective.



Life By Design

• Sr. Project Manager

  • Jul 2020 - Feb 2021

  - Managed submittals and processing of requests for information between general contractors, owner, and owner’s consultants.- Coordinated installation of projects maintaining detailed project action logs and follow-up to ensure adherence to commitments made to the client.- Led meetings with department executives to review project status and proposed changes.- Oversaw budgets for projects, tracked expenses/timelines, and communicated with key stakeholderson milestones. - Managed submittals and processing of requests for information between general contractors, owner, and owner’s consultants.- Coordinated installation of projects maintaining detailed project action logs and follow-up to ensure adherence to commitments made to the client.- Led meetings with department executives to review project status and proposed changes.- Oversaw budgets for projects, tracked expenses/timelines, and communicated with key stakeholderson milestones.



CarsDirect.com & Auto Credit Express

• Sr. Account Manager

  • Feb 2018 - Jun 2020

  - Supervised and trained account management professionals to increase company revenue.- Oversaw team of 15 account managers to maintain high levels of satisfaction for over 1000 companyaccounts.- Developed and managed 350+ accounts nationwide and worked diligently to meet and exceedperformance goals.- Improved productivity by overseeing and supporting account management team.- Cultivated deep knowledge of customer businesses and relationship to company objectives. - Supervised and trained account management professionals to increase company revenue.- Oversaw team of 15 account managers to maintain high levels of satisfaction for over 1000 companyaccounts.- Developed and managed 350+ accounts nationwide and worked diligently to meet and exceedperformance goals.- Improved productivity by overseeing and supporting account management team.- Cultivated deep knowledge of customer businesses and relationship to company objectives.



ApartmentRatings & SatisFacts

• Assistant Operations Manager

  • Jul 2017 - Jan 2018

  - Daily oversight and processing of high risk contracts ranging from $10k-250k- Assisted Account Management team with customer billing, invoicing, and payment application.- Answered and supported sales requests via email, chat, and phones.- Communicated and collaborated with supporting tech team in an effort to correct system bugs and address system improvements.- Maintained weekly sales reporting for products sold by the sales team.- Worked directly with ApartmentRatings and SatisFacts sales team to help set up new customer accounts.- Conducted weekly on-call meetings with the accounting department to go over delinquent accounts.- Trained new hires of the ApartmentRatings/SatisFacts operations team.



Mission Beverage Company

• Sales Representative

  • Mar 2017 - Jun 2017

  -Generated new business through successful networking and cold-calling.-Monitored risk accounts on a weekly basis.-Resolved issues with delinquency and helped clients bring their accounts current.-Developed positive business and customer relationship in the Beverly Hills/ West LA area.-Used networking opportunities to create successful, on-going business relationships. -Processed basic data input of "beverage/beer, water, soda" orders.-Handled heavy phone calls both incoming and outgoing.-Achieved agreed upon sales targets and outcomes within schedule.