Experience

Susan Gage Caterers

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Event Specialist

  • Aug 2014 - Present

• Event Specialist

  • Jul 2014 - Present

  ● Successfully manages high profile events in the Washington Metropolitan area.● Works well under limited timelines and calmly adjusts to different work sites and situations. Ultimately streamlining an effective work process.



Howard County Public School System

• United States
• Primary and Secondary Education
• 700 & Above Employee

• World Language Spanish Teacher

  • Aug 2018 - Present

• Hispanic Achievement Liaison

  • Aug 2018 - Present

• Teacher/Liaison

  • Aug 2018 - Present

• Educator/Hispanic Achievement Liaison

  • Aug 2018 - Present



East Coast Fresh

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Project Manager

  • Feb 2012 - Feb 2015

  ● Managed various projects assigned by company executives.● Delivered project kickoff meetings, presentations and deliver project results.● Developed, manages processes for new product(s) development, includes creative phase with corporate chef and sales team. Interface with QA through technical development.● Analyzed Manufacturing, Finance, Supply Chain and implementation phase.● Served as liaison between internal and external departments. ● Assisted in new Retail store openings as well as Food and Packaging shows.● Partnered with Marketing team to implement new brands and partnerships.● Implemented new ideas and new product concepts in production setting with recommended measurements to accommodate mass production. Show less

• Procurement Specialist

  • Mar 2010 - 2012

  ● Managed packaging inventory.● Implemented new daily operational function.● Procured goods and services in accordance with strategic purchasing plans.● Solved issues of short inventory and implemented a new inventory system that helped avoid packaging shortage for production runs.



East Coast Fresh

• United States
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Customer Care Manager

  • 2009 - 2010

  ● Served as a Liaison between production team members and sales team.● Managed, coordinated, and arranged senior executive’s travel and travel related activities.● Resolved daily customer inquiries and issues.● Interpreted meetings and training for Spanish speaking team members. ● Provided Logistical support and coordination between customer service, production, andtransportation departments.● Measured employees’ performance by implementing productivity metrics.● Processed department’s payroll● Reviewed and validated direct report employee’s pay rate increases, and KPI bonus yearlydistribution.● Trained team members to work in a rapid environment with extensive product knowledge.● Worked with production team to achieve smoother work flow.● Managed price changes.● Provided meeting logistical support including scheduling conference rooms, and summarizing notes.● Measured employees’ performance by implementing productivity metrics.● Helped department achieve maximum satisfaction by coaching and implementing new ideas. Show less

• Payroll Administrator

  • Feb 2008 - Aug 2009

  ● Managed personnel processes including but not limited to department, pay rate and titlechanges.● Served as a Liaison for Hispanic employees and Human Resources.● Reconciled Payroll for 500 plus employees● Addressed and fixed payroll discrepancies● Recorded employee’s information including exemptions, transfers, and resignations to maintainand update payroll records as well as verified attendance, working hours, and pay adjustmentsin these records.● Assisted in the review of payroll processes to identify areas of process improvements, andstandardization.● Provided key support to team members with payroll and benefits questions.● Interpreted for team members in need of support.● Managed electronic timekeeping systems and manually collected team sheets from supervisorsfor corroboration purposes.● Leading optimization of ADP payroll system and processes to align with the company’s vision aswell as adjusting and learning APD system changes. Show less