Experience

First Frontier Logistics Inc.

• Canada
• Truck Transportation
• 1 - 100 Employee

• Logistics Coordinator

  • Aug 2023 - Present



Mabe Global

• Mexico
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Head of Foreign Trade

  • Feb 2019 - Jul 2021

  -Defined and managed financial and operational KPIs. -Handled quality and compliance certifications by managing requirements. -Unified and analyzed databases using SAP to eliminate multiple sources of information. -Created and managed new databases. -Created and maintained catalogues for materials, suppliers, and clients. -Decreased and conserved an appropriate level of inventory and stock. -Consolidated and implemented new procedures and policies for the Foreign Trade department, as well as integrated all other departments relevant to its functions. -Collaborated in all major projects related to data management and data collection. Show less



ITP Aero

• Spain
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Foreign Trade and Traffic Coordinator

  • Feb 2018 - Jan 2019

  -Oversaw a team of 3 people coordinating and monitoring end-to-end logistics from pickup to delivery through various modes of transportation.-Prepared annual budgets and managed them according to statistics and forecasting.-Drafted necessary documentation for customs clearance and procedures.-Analyzed and planned optimal routes for suppliers and customers according to budget.-Designed a catalogue of procedures for import and export duties.-Analyzed and designated optimal inventory levels to facilitate its management.-Cooperated in indirect purchasing, warehousing, and delivery procedures. Show less

• Logistics Executive

  • Feb 2015 - Jan 2018



Speed Commerce

• United States
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Customer Service Executive

  • Oct 2014 - Feb 2015

  -Mentored current employees regarding correct call procedures through Quality Assurance monitoring.-Onboarded new hires and trained on logistic and appeasement procedures to meet client expectations.-Maintained the department’s budget on a yearly basis.-Reviewed customer online orders, provided status updates upon request, and resolved any issues regarding delivery.-Responsible for the system of escalations with clients.-Managed client account exclusively by client request.

• Customer Service Representative

  • Feb 2012 - Oct 2014