Panuwat Songserm

Chief Technology Officer at Rabbit Cash
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Location
Bangkok, Bangkok City, Thailand, TH
Languages
  • English -

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Experience

    • Thailand
    • Financial Services
    • 1 - 100 Employee
    • Chief Technology Officer
      • 2021 - Present
    • Thailand
    • Financial Services
    • 1 - 100 Employee
    • Deputy Strategic Development Director
      • May 2019 - 2021

      - Create, Design for Company's Strategic New Product and Service development- Collaborate with Potential partner for New Product & Service Opportunity Exploring- Pre-Tech Solution Management for Business Development & Sale

    • Senior Project Manager
      • Nov 2015 - May 2019

      MANAGE PROJECT, ESPECIALLY ONLINE / E-COMMERCE PAYMENT SERVICES

    • Thailand
    • Financial Services
    • 200 - 300 Employee
    • Senior Business Development Manager
      • Sep 2018 - May 2019

      Senior Project manager of Rabbit payment services. Senior Project manager of Rabbit payment services.

    • Product owner: Payment gateway service
      • Nov 2014 - Nov 2015

      Owner of True money payment gateway services, with various of payment schemes available. - Credit card payment with standard and tokenization payment. - Most of online credit card installment available here. - First in thailand which have True money eWallet & We card prepaid as the source of funds. Don.t hesitate to discuss your business opportunities with us. Move smart, move with True money :) Owner of True money payment gateway services, with various of payment schemes available. - Credit card payment with standard and tokenization payment. - Most of online credit card installment available here. - First in thailand which have True money eWallet & We card prepaid as the source of funds. Don.t hesitate to discuss your business opportunities with us. Move smart, move with True money :)

    • Senior Business Development Manager: Online business & Payment gateway
      • Sep 2012 - Nov 2014

      Job Summary :: Job Summary : Product Manager for varies of online & payment service: • E-Commerce Payment Gateway services for: o VISA, MASTER, JCB Credit cards via MIGs o Cash payment via Convenient stores (7-11, Tesco lotus, etc) o Internet Purpose Loan • Mobile POS Services • E-Commerce Affiliated services and Online point redemption • AEON internet branch / e-services for AEON card member • Online card acquisition & CRM system Project manager of: • Acquiring Business setup (e-commerce channel) Project member of: • PCI-DSS development (both issuing & acquiring site) Show less

    • Project Manager: Mobile Banking & Contactless payment
      • Aug 2011 - Sep 2012

      Job Summary :: Job Summary : Project Manager for varies of E-banking products: • K-Mobile banking SMS. • K-Mobile banking ATM SIM. • K-Mobile banking PLUS. (smart & legacy phone) • SMS Alert for financial transaction notification. (Credit card & Saving account) • Online bill payment & Mobile top-up. • K-e-Mail Statement. Research & Development manager for: • Mobile wallet. (Visa / Master-card / Google wallet) • Mobile Point-of-sales. (swiffpay, digio) • Proprietary E-money in Thailand. (Rabbit card / Smart purse / MRT / BTS) • Visa certified payment solution. (VISA PayWave via Card & Mobile) • Chip card technology. (miFare Classic & Desfire / FeLica / TCOS) • TSM (Trusted Service Manager) infrastructure development. Show less

    • Loyalty Marketing & CRM System Asst.Dept Manager
      • May 2007 - Jul 2011

      Job Summary :: • Product Manager of Loyalty program and campaign management service for E-Cash card (SVC) and managed service as follows: o Point issuing & redemption o E-coupon and E-voucher management o Special solution for E-cash card (Vehical history tracking, Medical services, e-ticket, etc.) • Create & develop new solution and campaign together with 7-Eleven, counter service and Another partner like Movie theater, Car care business, Coffee shop, Transportation, Bus, university, Hospital, etc.) • Campaign performance tracking and report to head of sale team and management level • CRM program development for 7-Eleven and Non-7 partners. • Business analyst and application tester (Partners which directly related when I was there can list as follows: 7-ELEVEN, Counter service, SF Cinema, YAMAHA , Wuttisak Clinic , TISCO, Tanaporn Clinic , Caffe’d’Oro, AsiaSoft, GMM-Grammy, Metro-Bus, Oishi, S & P, TRUE shop, TRUE Coffee, ka-nom, ice monster, Jamsai Publishing, Book Smile, wawee coffee, St.Gabriel’s high school, etc.) Show less

    • Thailand
    • Telecommunications
    • 1 - 100 Employee
    • Master Trainer: Wireless & New Technologies
      • Mar 2004 - Mar 2007

      Job Summary ::Design, conducted and evaluate training courses*, workshop and training system closely with marketing, engineer & IT development team as follows:- AIS Value Added Services: (GPRS/EDGE/WAP, Wi-Fi, Push Mail (for Blackberry), 10 Digits Conversion Solution, mpay,TV on Mobile, ADSL, etc.)- AIS Wireless & New technologies:(i.e., Wireless switching system, Wireless business Solution, Network Provisioning System, AIS Charging Process for Post-paid & Pre-paid Subscriber, 2.75 G Wireless Internet, 3G+ Network(HSDPA, HSUPA, LTE))- Handset / PDA-phone platform & technologies:(Window Mobile, Symbian-OS, JAVA phone, Palm-OS, Sony Ericsson Nokia, Samsung, Motorola, Linux Mobile-OS, Blackberry / RIM Platform)- Device connectivity & Problem solving (Window based)- Wireless Network Problem analysis- Content providers Revenue sharing system (about Network Provisioning step & Revenue Sharing)- Workflow process improvement*My audiences: AIS Customer care agent, Channel Supporter,AIS Call Center, Corporate Sales, AIS Service Operation Team, AIS IT Helpdesk, AIS Partners (Telewiz, Dealer and Content Providers) and AIS Executive Show less

    • Senior Trainer: Siebel CRM & Functional application
      • Nov 2002 - Feb 2004

      Job Summary ::• Design, conducted and evaluate training courses*, workshop and training system• Develop training materials, workflow process, work instruction manual for all related users• Develop & deploy on the job training courses for All AIS touch-points as follows:o CRM APPLICATION knowledge and service workflowo CRM CUSTOMER PROFILES managemento CRM CAMPAIGN managemento AIS Partners/Dealers relationships managemento Postpaid & Prepaid mobile number provisioning systemo Billing system & process (for Domestic & Inter roaming)o Fraud management systemo SIM & Numbering inventory management• Develop & deploy e-Learning system & material(with Microsoft Share Point, IBM LMS, Flash Interaction, etc.) Show less

    • IT Support / Helpdesk
      • May 2001 - Oct 2002

      Job Summary ::• Analyzing All IT Problem and Solve via call & Remote S/Wfor ALL AIS Internal User & AIS Partners (Telewiz& Dealer)• System design, test and implement for:• Knowledge based Management System• Helpdesk problem collecting & monitoring System• IVR system and CTI phone circuit routing

Education

  • KMUTT
    Master's degree, Information Technology
    2002 - 2005
  • KMUTT
    Bachelor's degree, Information Technology
    1998 - 2001

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