Experience

ESQ Business Services, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager Project Implementations

  • May 2018 - Present



ESQ Management Solutions India Pvt Ltd

• Noida, India

• Project Implementation Manager

  • Mar 2014 - May 2018

  Key Responsibility Area includes: -Manage timelines/ensure delivery -Project planning -Resource management -Change management -Work closely with solution architects on product delivery & much more Key Responsibility Area includes: -Manage timelines/ensure delivery -Project planning -Resource management -Change management -Work closely with solution architects on product delivery & much more



CashLink Global Systems, A HMA Group Company

• India
• Banking
• 100 - 200 Employee

• Sr Manager-Projects

  • Nov 2011 - Mar 2014

  Leveraging on the HMA Group’s 25 years of domain knowledge in giving state-of-the-art retail banking products & services, Cashlink Global Systems Pvt Ltd pioneers in offering the retail banking sector, a customized suite of robust products & technology ranging from Open Architecture Electronic Fund Transfer Switching, Reconciliation & Settlement, Card Issuance & Management Solutions, Teller Automation, Self Service Terminals to Multi-vendor Support Services & Consumables etc. My Profile Accountability: •Oversee Planning, Execution and Delivery of multiple projects with a defined beginning and end. •Develop and implement plans, schedule, approaches, reporting, and tracking for multiple projects. •Identify and negotiate schedules, milestones and resources required to meet project objectives and success criteria. •Develop strategic decisions for the organization, influencing others using data-driven approach. •Organize and guide project operations, Coordinate optimization efforts across product offering and Client Solutions teams. •Customer Relationship Management Accountability. •Collaborate closely within Client Solutions teams, Other , and across key functions and teams to implement projects. •Successfully prioritize and understand product portfolio to address gaps and mitigate risks. •Consistently integrate learning from client and project teams. •Proven track record of delivering measurable benefits to an organization, successfully executing to milestones and commitments. •Superior collaboration and communication skills: team building, conflict resolution, team management, risk management, product management, negotiation & decision making. Show less



HMA STARware Pvt Ltd

• Banking
• 1 - 100 Employee

• Sr Executive

  • Mar 2010 - Nov 2011

  •Assessment of sales opportunities, intelligence gathering on customers and competitors. •Maintain and develop existing and new customers through planned individual account support for sales/technical processes. •Generating leads for possible sales, follow-up sales activity, formal proposal writing and model design. •Quote payment terms, record orders, complete sales contracts and arrange deliverable, arrange installations and testing of software modules. •Respond to and follow up sales enquiries. •Designing layout for the technical specification to be given for the customer site installations. •Involved in project installations and responsible for post implementation support. •Follow up with customers to ensure satisfaction with products delivered, arranges modifications or other remedies needed and demonstrate and train customers in using various software modules. •Meeting clients to discuss specific aspects of project initiatives to get a better understanding of the context in order to make specific recommendations in proposals. •Have discussions on subject matters in a way that provides confidence to client with strong communication skills. Sending out regular communication updates. •Ensuring round the clock technical and non technical support during installation and post installation phases of each project. Show less



BBI

• Chandigarh Area, India

• Pre-Sales Engg

  • Feb 2009 - Mar 2010

  • Product Presentations. • Process Analysis & Design. • Deployment of new technologies. • Development of various MIS reports. • Complete flow analysis of software package modules. • Providing training to end user. • Resolution of issues generated during implementation & post implementation phases of various projects • Product Presentations. • Process Analysis & Design. • Deployment of new technologies. • Development of various MIS reports. • Complete flow analysis of software package modules. • Providing training to end user. • Resolution of issues generated during implementation & post implementation phases of various projects