Pankaj Singh Bankoti
Senior Steward at First Fiddle Restaurants- Claim this Profile
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Bio
Experience
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First Fiddle Restaurants
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India
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Hospitality
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100 - 200 Employee
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Senior Steward
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Dec 2021 - Present
Bougie Bougie
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Seista Hospitality Service
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Gurugram, Haryana, India
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Steward
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Nov 2018 - Jul 2020
Greet customers politely as they enter the restaurant introduce ourselves to customers show customers to their tables present menus to customers maintain an up-to-date working knowledge of the menu items and daily specials explain the menu items in terms of preparation, ingredients and presentation be aware of allergy information on menu items answer inquiries about food and beverage items on the menu make recommendation inform customers of special items not listed on the menu take food and beverage orders accurately including any special requests check food orders with customers to ensure correctness work with kitchen staff to process and execute food orders pre-set table for the orders deliver and serve food at tables ensure customers are satisfied with their food orders, beverages and service upsell food and beverage items throughout the meal monitor customer's needs and promptly handle requests re-set and prepare table for customers including decorations, condiments, napkins, utensils maintain a clean and organized service area perform any side-work as requested handle customer complaints with STARS technique Show less
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Devyani International Limited
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India
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Food and Beverage Services
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700 & Above Employee
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Food Server
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Sep 2016 - Mar 2018
Responsible for handling all Food and Beverage operation and make sure the guest satisfaction of our service and experience. Responsible for handling all Food and Beverage operation and make sure the guest satisfaction of our service and experience.
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Education
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Imperial institute of management technology
Diploma in Hospitality Management