Pankaj Jaiswal
Chief Executive Officer at Ravindu Toyota- Claim this Profile
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Bio
Experience
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Ravindu Toyota
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India
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Chief Executive Officer
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Mar 2021 - Present
Bengaluru, Karnataka, India As the CEO of Ravindu Toyota, I lead a dynamic team revolutionizing the automotive retail industry. Drawing from my extensive experience as the former Unit Head at Concorde-Tata Motors and ex-Business Head at Bimal-Maruti Suzuki, I bring strategic vision and operational excellence to drive sustainable growth and enhance customer satisfaction. My commitment to fostering a culture of innovation, collaboration, and customer-centricity ensures Ravindu Toyota remains at the forefront of the… Show more As the CEO of Ravindu Toyota, I lead a dynamic team revolutionizing the automotive retail industry. Drawing from my extensive experience as the former Unit Head at Concorde-Tata Motors and ex-Business Head at Bimal-Maruti Suzuki, I bring strategic vision and operational excellence to drive sustainable growth and enhance customer satisfaction. My commitment to fostering a culture of innovation, collaboration, and customer-centricity ensures Ravindu Toyota remains at the forefront of the industry. Key Achievements: Orchestrating a team of 1200 professionals, achieved the No. #1 Automotive Dealership status in Karnataka for Toyota Kirloskar Motor Corporation. Demonstrated exceptional results in new car sales (+34%), used car sales (+45%), after-sales (+10%), and body & paint services (+17%). Boosted digital marketing conversion by 8%, contributing 12% to overall retail performance. Maintained a stellar brand reputation with a 4.8 Google rating and a Net Promoter Score of 81. Spearheaded customer experience management, achieving a 40% marketing cost efficiency. Expanded reach to rural Karnataka and established 4 new customer connect centers for enhanced connectivity. Led a state-of-the-art used car operation, scaling retail volume by 40%. As the driving force behind growth, efficiency, and excellence across retail business verticals, I remain focused on elevating Ravindu Toyota's position in the automotive industry.
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Chief Operating Officer
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Mar 2018 - Feb 2021
Karnataka, India As the COO, I oversaw daily operations, implemented strategic initiatives, and coordinated departments for seamless execution. Aligned operations with stated values, managed operational aspects of market penetration, and enhanced service delivery. Successfully mitigated operational risks, optimized efficiency, and strategically allocated resources to meet organizational objectives.
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Head of Business Unit
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Jun 2017 - Feb 2018
Bengaluru Area, India I served as the Head of Bangalore Business Unit at Concorde Motors India Ltd., a fully owned subsidiary of Tata Motors. In this role, I led a dynamic team of 600+ colleagues across various departments including New Car, Used Car, After Sales, Value Chain, HR, and Admin. As a pioneer in auto retail business, CMIL contributed significantly to Tata Motors with a remarkable 22% share in the brand. My responsibilities involved driving operational excellence, overseeing sales and after-sales… Show more I served as the Head of Bangalore Business Unit at Concorde Motors India Ltd., a fully owned subsidiary of Tata Motors. In this role, I led a dynamic team of 600+ colleagues across various departments including New Car, Used Car, After Sales, Value Chain, HR, and Admin. As a pioneer in auto retail business, CMIL contributed significantly to Tata Motors with a remarkable 22% share in the brand. My responsibilities involved driving operational excellence, overseeing sales and after-sales services, and ensuring seamless coordination between departments. I successfully steered the team towards achieving strategic goals, fostering professionalism, and enhancing the overall performance of the business unit." Show less
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Bimal Auto Agency India Pvt. Ltd.
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India
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Automotive
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200 - 300 Employee
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Business Head
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Apr 2016 - May 2017
Bengaluru Area, India Strategic Business Head at Bimal Auto | Led Operations for Maruti-Suzuki and NEXA, India's Top Car Brands | 10-Time Platinum Awardee in Dealership Operations & Customer Satisfaction | Orchestrated New Car, Pre-owned Cars, Retail Finance, Insurance, and Marketing Functions | Established and Managed Teams Across 17 Bangalore Locations | Directly Drove Sales Volume, Growth, and Profitability, Achieving Record 10,000 Car Retail in 2016-17 | Upheld Highest Quality Standards, Earning 10 Balance Card… Show more Strategic Business Head at Bimal Auto | Led Operations for Maruti-Suzuki and NEXA, India's Top Car Brands | 10-Time Platinum Awardee in Dealership Operations & Customer Satisfaction | Orchestrated New Car, Pre-owned Cars, Retail Finance, Insurance, and Marketing Functions | Established and Managed Teams Across 17 Bangalore Locations | Directly Drove Sales Volume, Growth, and Profitability, Achieving Record 10,000 Car Retail in 2016-17 | Upheld Highest Quality Standards, Earning 10 Balance Card Scores in 14 Years."
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Sr. General Manager-Sales & Marketing
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Apr 2015 - Mar 2016
Bangalore
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Sr. General Manager- Pre-Owned Cars, Auto Loans, Marketing & Branding
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Apr 2013 - Mar 2015
Bengaluru Area, India
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General Manager Sales and Marketing
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Mar 2010 - Mar 2013
Bangalore,India
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Sr. Manager- Auto Finance, Insurance & Loyality Program
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Apr 2008 - Feb 2010
Bangalore
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Sales Manager
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Nov 2004 - Mar 2008
Bangalore
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Deputy Manager
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Jun 2003 - Oct 2004
Bangalore
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PRERANA MOTORS PVT LTD
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India
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Automotive
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100 - 200 Employee
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Deputy Manager
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Nov 1997 - May 2003
Bangalore / Mysore
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Sr.Executive
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Jun 1996 - Oct 1997
Mysore
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Education
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University of Mysore
Bachelor of Engineering - BE, Electronics and Communication Engineering