Account Manager

• Jan 2021 - Present

1. Become the key contact for existing clients2. Understand clients’ business goals and translate them into execution plans3. Transition new clients into the company seamlessly4. Investigate and determine clients’ wants and needs5. Create a consistent delivery process across all clients6. Work very closely with cross functions in the company (creative, digital strategist, finance, etc.) to meet the campaign objectives6. Build strong and long-lasting relationships with clients7. Analyze the effectiveness of digital campaigns and track clients’ KPI performance8. Prepare and present reports on their progress9. Implement upsell strategy to increase the value per client and a retention strategy to keep clients in the company

Executive Assistant of Managing Director

• Oct 2020 - Dec 2020

The main responsibilities for this position are: 1. Working directly with the Managing Director on day-to-day tasks and strategic projects 2. Taking extreme ownership of both important and trivial tasks, independently driving their execution, and reporting results back to the Managing Director 3. Acting as the link between the Managing Director and key stakeholders within and outside of the company 4. Supporting the Managing Director with the preparation of meetings, management reports, and other important documents 5. Attending important meetings together with or on behalf of the Managing Director 6. Produce a high quality meeting notes and action plans during management and board meetings 7. Enabling the Managing Director to focus on crucial tasks by proactively identifying and providing solutions to ad-hoc challenges and problems that arise in a fast-paced environment 8. Coordinating with other senior management to make sure the current strategic projects are well executed 9. Researches, prioritizes, and follows up on incoming issues and concerns addressed to the Managing Director, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response 10. Works closely and effectively with the Managing Director to keep him well informed of upcoming commitments and responsibilities, following up appropriately

Primary School Mathematics Teacher

• Jul 2018 - Oct 2020

Lower Primary School Principal

• Jan 2018 - Jul 2018

Provide input to the school's academic director in developing curriculum, teaching delivery, assess teaching method and set teaching quality standards. Provide effective scheduling for daily learning activities, school and community events. Responsible for daily operations.

Academic Board Of Directors Secretary

• Jul 2017 - Jul 2018

Assistant Director of Studies

• Jan 2014 - Jul 2017

Assist with recruitment, training and development of teaching staffObserve teaching staff for the purposes of assessment and developmentEnsure appropriate timetabling of students, teachers, courses and classrooms to meet the needs and expectations of students and to achieve the course objectives.Assist students with their enquiries and help them to solve any problems as requiredCorresponds with sales colleagues and other incoming calls and queriesAttend in-house meetings and GAC central meetings on a regular basis and ensure effective communication of policies through academic staff meetings.Assisting the Director of Studies in other academic matters as requested

Business Development Specialist

• Aug 2013 - Jan 2014

Act as a Brand Manager which has main responsibility to raise customer awareness to new range and development productsPlan, organize and execute both online and offline promotion programsMonitoring sales growth which will be contributed to marketing campaign effectiveness, competitor and formulate marketing strategy to meet targetMonitoring job performance delivered by related employees

Unit Manager

• Jul 2012 - Aug 2013

- Lead a whole team to provide excellent service to costumer in certain area (east Bandung region)- Technically execute, control and coordinate all the resources, including facilities, teachers and worker, to implement every program and activity which contributed to four different areas or divisions which are Human Capital, Financial, Academic and Marketing. - In human Capital division, a manager has to train, control and supervise employees who are involved in that unit or office. Manager has to make sure that all employees do their job properly in the “service climate” concept and rules which is applied in the company.- In academic division, the first task manager need to do is to diagnose students characteristic and difficulties in learning. Then, manager should be able to create service pattern for overall costumer based on diagnosis and needs. It is very important to do because that unit must provide proper services to every group of learner. Manager must provide resources, support and other specific needs for teacher. Manager has a responsibility to collect, recap and analyze all the results (exams and finals) and students achievements in academic to evaluate both students and teachers performance.- In financial division, manager has to report cash flow that happens in unit daily. Manager has to do some transferring fund pattern to secure cash. Manager should be able to use that fund as efficient as possible to maintain activity in that unit.- In marketing division, manager should be able to analyze market around the unit. Maintaining relationship with schools, parents and the environment. monitoring sales and balance between number of students and number of teachers.

Koordinator Jenjang (Teacher coordinator)

• Jul 2011 - Jul 2012

- Lead a team to plan and implement every training program for maintaining teacher qualification and competencies in teaching- Manage regional curriculum based on costumer needs and characteristic. - Plan, manage, execute and evaluate every product the company provide for the customers. Make sure that the team provide the very best and customized services to the customer

Science Teacher (Biology)

• Jan 2010 - Jul 2011