Experience

VPO Services Sdn Bhd

• Malaysia
• Outsourcing/Offshoring
• 1 - 100 Employee

• Customer Support Specialist

  • Feb 2020 - Present

  • Dealing directly with customers by email, live-chat, phone or social media. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. • Dealing directly with customers by email, live-chat, phone or social media. • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Content Moderator

  • Jan 2018 - Jan 2019

  • Investigate and resolve issues regarding Content within standards of quality. • Review content. • Understand and remain up-to-date with policies and guideline. • Learn and use various internal tools to review and moderate content on the platform. • Communicate and collaborate effectively with teammates and cross-functional teams. • Investigate and resolve issues regarding Content within standards of quality. • Review content. • Understand and remain up-to-date with policies and guideline. • Learn and use various internal tools to review and moderate content on the platform. • Communicate and collaborate effectively with teammates and cross-functional teams.



True Corporation

• Thailand
• Telecommunications
• 700 & Above Employee

• First class reception

  • Nov 2017 - Dec 2017

  • Delivering excellent services to privileged customers. • Handling customers complaint and problem solving. • Delivering excellent services to privileged customers. • Handling customers complaint and problem solving.



kelly

• South Africa
• Staffing and Recruiting
• 300 - 400 Employee

• Godiva’s chocolate promotor

  • Aug 2017 - Oct 2017

  • Provide product information and details to meet the need of customers. • Arrange company sales activities to stimulate sales of the product as assigned. • Provide product information and details to meet the need of customers. • Arrange company sales activities to stimulate sales of the product as assigned.



SCB – Siam Commercial Bank

• Thailand
• Banking
• 700 & Above Employee

• Foreign exchange officer

  • Feb 2013 - Aug 2016

  • Provide services to foreign exchange customer to maximum satisfaction of their customers. • To achieve company policy and target. • Provide services to foreign exchange customer to maximum satisfaction of their customers. • To achieve company policy and target.



Nok Airlines Co., Ltd

• Airlines and Aviation
• 100 - 200 Employee

• Ground Attendant

  • Nov 2011 - Feb 2013

  • Welcoming passengers, providing information, assisting passenger who are disabled or are traveling with small children, checking in luggage. • Checking boarding passes and ID card at the boarding gate • Welcoming passengers, providing information, assisting passenger who are disabled or are traveling with small children, checking in luggage. • Checking boarding passes and ID card at the boarding gate