Experience

UM Specialist Centre (UMSC) OFFICIAL

• Malaysia
• Hospitals and Health Care
• 1 - 100 Employee

• Head of Pharmacy Department

  • Jun 2018 - Present

  1. Pharmaceutical Inventory and Revenue Cycle Management • Strategic planning to increase pharmacy revenue through sourcing of pharmaceuticals and pricing negotiation. Track record of annual increase in departmental profit margin and revenue growth through cost minimization and pricing strategies. • Member of the hospital’s Drug and Therapeutic Steering Committee. • Lead the department in the implementation of hospital and pharmacy information systems. • Maximize project impact, reach and visibility through big data analytics. Lead the implementation of UMSC Privilege Card in 2022 as an initiative to enhance prescription retention within the organization. • Lead the implementation of implants policy within the hospital to eliminate leakages and enhance revenue • Implement centralize procurement initiative to optimize pharmaceutical material cost management. 2. Pharmaceutical and Patient Services • Development of departmental SOPs in line with MSQH requirements as part of hospital wide patient’s safety initiative. • Improve patient’s journey, experiences and medication safety through specific initiative. • Lead the implementation of various patient retention programme within the organization in partnership with external stakeholders to enhance compliance and patient access to treatment. • Lead the implementation of Vaccine Package and Free Influenza Vaccination Campaign in 2020 as part of the organization corporate social responsibility initiative. • Lead the implementation of Unit of Dose Medication Supply System within the organization in 2022 as part of organizational initiative to enhance delivery of pharmaceutical care to inpatients. I am passionate in addressing the barriers to healthcare and medication access for the general public. I strive to be an advocate for private-public healthcare partnership in managing patient access to quality healthcare and enabling long-term relationships that can lead to sustainable improvements in health systems. Show less



UM Specialist

• Kuala Lumpur, Malaysia

• Pharmacist

  • Jun 2012 - 2018

  - Strategic planning to increase pharmacy revenue - Manage and coordinate implants supply to hospital - Liaise with physician on drug supply and drug related enquiry - Cooperate with other clinical staff to improve patient's clinical outcome through pharmaceutical intervention. - Development of departmental SOPs and WIs as part of hospital wide patient's safety initiative - Maintenance of inventory accuracy - Strategic planning to increase pharmacy revenue - Manage and coordinate implants supply to hospital - Liaise with physician on drug supply and drug related enquiry - Cooperate with other clinical staff to improve patient's clinical outcome through pharmaceutical intervention. - Development of departmental SOPs and WIs as part of hospital wide patient's safety initiative - Maintenance of inventory accuracy



Hospital Kuala Lumpur

• Pharmaceutical Manufacturing
• 700 & Above Employee

• Clinical Pharmacist

  • Jun 2009 - Jun 2012