Experience

CCA Recruitment Group

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Managing Director (CCA South) Ltd - Part of CCA Recruitment Group

  • Jul 2020 - Present

• Associate Director

  • Oct 2019 - Jul 2020

  CCA Recruitment Group is a business founded on specialist recruitment expertise in the Contact Centre Industry. The organisation works across a broad range of disciplines and sectors aligned to provide a wide range of services and experiences to our clients and candidates.We have expert recruiters in the following specialist fields:• Customer Service & Experience• Customer Insight, Analytics & Planning• Change & Transformation•. Contact Centre OperationsTrading since 1999 CCA Recruitment Group have built our business on delivering exceptional experiences for our clients and candidates. We understand that recruiting the best talent in the market place cannot be a transactional event but a world class experience.We offer recruitment Services such as Executive Search, Advertised Selection, Contingent Recruitment and Interim/Contract support. In addition to these services our expert consultants can also provide consultancy support for Candidate Experience, Employer Branding, Selection Training.



ManpowerGroup

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Head of Staffing North West, Midlands & Northern Ireland

  • May 2017 - Aug 2019

  Manpower is the global leader in contingent and permanent recruitment workforce solutions. It is part of ManpowerGroup, the world leader in innovative workforce solutions, which creates and delivers high-impact solutions that enable clients to achieve their business goals and enhance their competitiveness. With a network of offices in cities across the country, Manpower has provided organisations in the UK with a continuum of staffing solutions from the incidental to the strategic for 55 years, working with businesses such as BT, IBM, Royal Mail and Xerox to help them win. In the Human Age, where talent has replaced access to capital as the key competitive differentiator, Manpower UK leverages its trusted brand to develop a deep talent pool, providing clients with access to the people they need, fast. Manpower UK creates powerful connections between organisations and the talent they need to enhance their competitiveness and unleash their workforce potential. By creating these powerful connections, we help everybody achieve more than they imagined, and power the future of work.



Pamela Stokes Consultancy Ltd

• Manchester, United Kingdom

• Director

  • Sep 2016 - Apr 2017

  An experienced recruitment Director with extensive knowledge in commercial and specialist markets. A strategic consultant working with recruitment businesses to development and implement sales strategy and growth plans through business development, networking, training and coaching creation of business plans and budgets. Working with all types businesses to develop a recruitment strategy and solution to build a better team and also meet key peak recruitment plans using a range of recruitment options. Available for project work, workshops, training and coaching programmes.



Search

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Director - Office Services & Call and Contact Centre

  • 2011 - Sep 2016

  Director of Commercial Division Manchester. Responsible for significant growth across all sectors of the business. Inspirational Leadership of 2 key teams at the Manchester site to become the recruitment partner of choice in the North West, partnering with leading organisations in all sectors. Teams and individuals achieving many awards in recognition of the strength and growth of the business including Team of the Year, Temporary and Permanent Consultants of the year and High Impact Awards. Hands on day to day running of the business, responsible for writing and setting budgets, implementation of business plans to achieve and exceed budgets. Business development and networking including Bid Writing and Presentation for key accounts. Coaching and personal development of Divisional Managers resulting in creation of new teams and promotion from Consultants through to Senior Managers. Account Management for large accounts throughout Search Consultancy.



Manpower

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Business Manager

  • Apr 2011 - Sep 2011



Advantage Resourcing UK

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Manager - Business Support

  • Jun 2010 - Mar 2011

  Divisional Manager for a team of commercial recruitment consultants handling temporary and permanent roles for organisations throughout the North West. Set up of a new team, recruiting staff through to business development for the team. Divisional Manager for a team of commercial recruitment consultants handling temporary and permanent roles for organisations throughout the North West. Set up of a new team, recruiting staff through to business development for the team.



Ruth Halliday Associates (Angela Mortimer North West Ltd)

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Divisional Director

  • Dec 2008 - Jun 2010



Lucy Walker Recruitment

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Director

  • Jun 2008 - Nov 2008



Ritz Recruitment

• Group Manager

  • 1999 - 2008



Kelly Services

• Manager

  • 1995 - 1999



Pertemps Network Group

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Manager

  • 1991 - 1995

  Management of Temporary and Permanent Team providing solutions across commercial recruitment. Management of Temporary and Permanent Team providing solutions across commercial recruitment.



The Adecco Group

• Switzerland
• Human Resources Services
• 700 & Above Employee

• Business support sales

  • 1984 - 1989