Pamela Johnson
Knowledge Management Expert (Technical Writer) at Systems Made Simple, Inc.- Claim this Profile
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Lucille Parker
Pam is a complete professional and an absolute pleasure to work with. She and I started at Lotus/IBM around the same time, and I had (over 15 years) many interactions with her as a colleague on a different team and then in the same group. Pam is skilled in all aspects of documentation, demonstrating technical competence as well as people and project management expertise. Beyond her experience and skill set, Pam's got the "it" that drives success in an organization - a calm presence and team-player personality that makes you hope your next assignment is one that Pam will be working on, too.
Kerry Thompson
Pam is one of the best managers I've had in my 35 years in the working world. The personal interest she took in my life, both professionally and personally, was always apparent. Her extraordinary people skills enabled her to convey personal warmth and leadership guidance easily, despite the challenges of separate office locations. She has an uncanny ability to really understand what people's strengths are and play to them, while encouraging the people she manages to stretch their comfort zones as well. I always valued her advice about handling difficult work situations and respected her ability to see the forest for the trees. Pam is adept at all facets of product development, from planning and sizing, to scheduling and tracking complex projects with multiple deliverables, to communicating with upper management. Pam loves writing and editing too, respecting the written word and its power to communicate. She understands how to write well-organized, high-quality documentation while meeting deadlines and adhering to industry standards. I know that any work she does will reflect the high degree of professionalism and quality that she has always demonstrated and her manager and coworkers will be very lucky indeed.
Lucille Parker
Pam is a complete professional and an absolute pleasure to work with. She and I started at Lotus/IBM around the same time, and I had (over 15 years) many interactions with her as a colleague on a different team and then in the same group. Pam is skilled in all aspects of documentation, demonstrating technical competence as well as people and project management expertise. Beyond her experience and skill set, Pam's got the "it" that drives success in an organization - a calm presence and team-player personality that makes you hope your next assignment is one that Pam will be working on, too.
Kerry Thompson
Pam is one of the best managers I've had in my 35 years in the working world. The personal interest she took in my life, both professionally and personally, was always apparent. Her extraordinary people skills enabled her to convey personal warmth and leadership guidance easily, despite the challenges of separate office locations. She has an uncanny ability to really understand what people's strengths are and play to them, while encouraging the people she manages to stretch their comfort zones as well. I always valued her advice about handling difficult work situations and respected her ability to see the forest for the trees. Pam is adept at all facets of product development, from planning and sizing, to scheduling and tracking complex projects with multiple deliverables, to communicating with upper management. Pam loves writing and editing too, respecting the written word and its power to communicate. She understands how to write well-organized, high-quality documentation while meeting deadlines and adhering to industry standards. I know that any work she does will reflect the high degree of professionalism and quality that she has always demonstrated and her manager and coworkers will be very lucky indeed.
Lucille Parker
Pam is a complete professional and an absolute pleasure to work with. She and I started at Lotus/IBM around the same time, and I had (over 15 years) many interactions with her as a colleague on a different team and then in the same group. Pam is skilled in all aspects of documentation, demonstrating technical competence as well as people and project management expertise. Beyond her experience and skill set, Pam's got the "it" that drives success in an organization - a calm presence and team-player personality that makes you hope your next assignment is one that Pam will be working on, too.
Kerry Thompson
Pam is one of the best managers I've had in my 35 years in the working world. The personal interest she took in my life, both professionally and personally, was always apparent. Her extraordinary people skills enabled her to convey personal warmth and leadership guidance easily, despite the challenges of separate office locations. She has an uncanny ability to really understand what people's strengths are and play to them, while encouraging the people she manages to stretch their comfort zones as well. I always valued her advice about handling difficult work situations and respected her ability to see the forest for the trees. Pam is adept at all facets of product development, from planning and sizing, to scheduling and tracking complex projects with multiple deliverables, to communicating with upper management. Pam loves writing and editing too, respecting the written word and its power to communicate. She understands how to write well-organized, high-quality documentation while meeting deadlines and adhering to industry standards. I know that any work she does will reflect the high degree of professionalism and quality that she has always demonstrated and her manager and coworkers will be very lucky indeed.
Lucille Parker
Pam is a complete professional and an absolute pleasure to work with. She and I started at Lotus/IBM around the same time, and I had (over 15 years) many interactions with her as a colleague on a different team and then in the same group. Pam is skilled in all aspects of documentation, demonstrating technical competence as well as people and project management expertise. Beyond her experience and skill set, Pam's got the "it" that drives success in an organization - a calm presence and team-player personality that makes you hope your next assignment is one that Pam will be working on, too.
Kerry Thompson
Pam is one of the best managers I've had in my 35 years in the working world. The personal interest she took in my life, both professionally and personally, was always apparent. Her extraordinary people skills enabled her to convey personal warmth and leadership guidance easily, despite the challenges of separate office locations. She has an uncanny ability to really understand what people's strengths are and play to them, while encouraging the people she manages to stretch their comfort zones as well. I always valued her advice about handling difficult work situations and respected her ability to see the forest for the trees. Pam is adept at all facets of product development, from planning and sizing, to scheduling and tracking complex projects with multiple deliverables, to communicating with upper management. Pam loves writing and editing too, respecting the written word and its power to communicate. She understands how to write well-organized, high-quality documentation while meeting deadlines and adhering to industry standards. I know that any work she does will reflect the high degree of professionalism and quality that she has always demonstrated and her manager and coworkers will be very lucky indeed.
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Experience
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Knowledge Management Expert (Technical Writer)
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Feb 2014 - Present
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Information Development Manager
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1996 - Jul 2013
Manage a high performing team of Information Developers responsible for producing all types of technical content to ensure customer success with IBM Collaboration Solutions products and offerings. Manage a high performing team of Information Developers responsible for producing all types of technical content to ensure customer success with IBM Collaboration Solutions products and offerings.
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Documentation Manager
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Jan 1992 - Apr 1996
During my tenure, this company was sold to Mecca Software, then to NEBS, Inc., then to Peachtree Software During my tenure, this company was sold to Mecca Software, then to NEBS, Inc., then to Peachtree Software
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Volt Information Sciences
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Business Consulting and Services
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200 - 300 Employee
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Documentation Manager
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Oct 1988 - Sep 1991
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Education
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University of Illinois Springfield
Bachelor of Arts (B.A.), Communications