Pamela Xiong
Dental Office Manager at Gentle Dentistry (MN)- Claim this Profile
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English Native or bilingual proficiency
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Hmong Limited working proficiency
Topline Score
Bio
Credentials
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Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationMar, 2021- Oct, 2024
Experience
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Gentle Dentistry (MN)
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Dental Office Manager
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Feb 2023 - Present
- Ensure goals and priorities of doctors in teams are achieved through servant leadership - Commit to serving as a business partner for the doctor collaborating on developing quarterly and annual financial goals - Support the doctor, hygiene, operations focus philosophy through synergy meetings monthly team meetings weekly and strong morning huddles - Manages, monitors and conducts ongoing performance of staff and annual reviews - Review production daily with doctors and Hygienist to ensure appropriate billing and accounting practices are followed. - Maintain compliance with CDC, OSHA, HIPPA, and safety regulations and guidelines. Show less
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Karl’s Family Dentistry
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Waunakee, Wisconsin, United States
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Dental Office Manager
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Jan 2021 - Feb 2023
- Organizing and transforming information into comprehensible structures. - Coordinate communication and meetings between the doctors and team members. - Communicating to understand business requirements. - Lead and coach the team to provide exceptional patient experiences. - Conduct analysis and interpretation of monthly financial and operational performance of the practice to identify opportunities for improvement and communicate findings and recommendations to the practice doctors. - Responsible for the operational and financial accountability of the dental practice, communicating any issues through the appropriate channels. Show less
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MILWAUKEE DENTAL GROUP SC
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United States
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Medical Practices
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Dental Office Manager
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Jan 2016 - Jan 2021
- Strive towards mastery of role by prioritizing and completing all PMO training needed to develop technical, commitment and leadership skills - Ensure goals and priorities of doctors and teams are achieved through servant leadership - Manage compliance with OSHA, HIPPA, state and federal regulations - Maintaining the dental clinics cash control, staff schedules, general ledger and billing system - Delivering direct individual and team leadership to ensure all office employees produce outstanding patient care - Coordinating the day-to-day execution of office practices that increase productivity and efficiency - Hiring, supervising and training new office employees - Responding to clinical and operational issues in a timely and professional manner Show less
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Landmark Credit Union
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Financial Services
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400 - 500 Employee
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Loan Officer
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Jan 2015 - Jan 2016
- Develop loan applications by evaluating applicant information and documentation. - Consult with clients about their lending needs to help them achieve their financial goals, including the collection and analysis of information of the client’s financial situation. - Evaluate loan applications and documentation to determine financial eligibility and feasibility of granting loans. - Complete loan contracts by explaining provisions to applicants, obtaining signatures and notarizations, and collecting fees. - Assess customer needs, explore all options and introduce different types of loans - Complete loan contracts and counsel clients on policies and restrictions Show less
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Education
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2018 -
Madison Area Technical College
Human Resources Management
Community
