Experience

AX
• Switzerland
• Software Development
• 1 - 100 Employee
• Customer Support Representative

  • Jun 2021 - Present

Crawford & Company
• United States
• Insurance
• 700 & Above Employee
• Subsidence Claims Advisor

  • Sep 2020 - Mar 2022

Gallagher Bassett
• United States
• Insurance
• 700 & Above Employee
• Claims Adjuster

  • Dec 2013 - Aug 2020


Drive Assist UK

• United Kingdom
• Insurance

• technical Claims handler

  • Mar 2008 - Sep 2013

  Assist with client queries and complaints. Keep insurers and clients up to date on claims progress. Complete data protection on all calls. Abide by the terms of the ABI GTA. Recovery of debt and where necessary negotiate settlements with insurers to ensure that a fair and justified settlement is recovered on claims. Assist with client queries and complaints. Keep insurers and clients up to date on claims progress. Complete data protection on all calls. Abide by the terms of the ABI GTA. Recovery of debt and where necessary negotiate settlements with insurers to ensure that a fair and justified settlement is recovered on claims.



linden Lodge Residential Home

• care team leader

  • Aug 2004 - Mar 2008

  Responsible for the care and safety of residents mainly suffers of dementia. Responsible for dispensing of medications including controlled medications. Responsible for the health, welfare and safety of staff, residents and any visitors. First aid trained and dealt with many emergencies, both individually and as part of a team. Liaised with families and professionals and was involved in providing end of life care when required. Responsible for logging notes in care plans. Ensured that next shift were aware of everything that happened that day. Show less