Pamela Watts
Consultant/Designer/Programmer at ProStaff Scheduling Software - Taylor Software, Inc.- Claim this Profile
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Topline Score
Bio
LinkedIn User
It is hard to imagine working with someone more knowledgeable and dedicated in their field than Pamela. She consistently went out of her way to help me with client related issues, technical support, and self learning practice management software and best practices. On many occasions she assisted remotely after hours and before business hours to ensure a sales demo went well; or resolve a customer's issue. Yet, she still managed to stay on top of her game. Few people in the company knew software like Pamela did. Couple that with the hands on experience she has in dealing with clients in real time situation; and you have a true asset.
Sedra Michaelson
I have had the distinct pleasure of working with Pam on my largest and most difficult clients in the NYC area. I would always choose Pam to do my implementations as she was the most knowledgeable with the products and understood the workflow of the firms I was dealing with. Pam was a true strategic partner with my firms and always valued client satisfaction before and after the implementation. No one has been able to replace her since she left. A real void in my opinion. Pam is organized, detailed oriented and has an excellent work ethic. Any company would be lucky to have her.
LinkedIn User
It is hard to imagine working with someone more knowledgeable and dedicated in their field than Pamela. She consistently went out of her way to help me with client related issues, technical support, and self learning practice management software and best practices. On many occasions she assisted remotely after hours and before business hours to ensure a sales demo went well; or resolve a customer's issue. Yet, she still managed to stay on top of her game. Few people in the company knew software like Pamela did. Couple that with the hands on experience she has in dealing with clients in real time situation; and you have a true asset.
Sedra Michaelson
I have had the distinct pleasure of working with Pam on my largest and most difficult clients in the NYC area. I would always choose Pam to do my implementations as she was the most knowledgeable with the products and understood the workflow of the firms I was dealing with. Pam was a true strategic partner with my firms and always valued client satisfaction before and after the implementation. No one has been able to replace her since she left. A real void in my opinion. Pam is organized, detailed oriented and has an excellent work ethic. Any company would be lucky to have her.
LinkedIn User
It is hard to imagine working with someone more knowledgeable and dedicated in their field than Pamela. She consistently went out of her way to help me with client related issues, technical support, and self learning practice management software and best practices. On many occasions she assisted remotely after hours and before business hours to ensure a sales demo went well; or resolve a customer's issue. Yet, she still managed to stay on top of her game. Few people in the company knew software like Pamela did. Couple that with the hands on experience she has in dealing with clients in real time situation; and you have a true asset.
Sedra Michaelson
I have had the distinct pleasure of working with Pam on my largest and most difficult clients in the NYC area. I would always choose Pam to do my implementations as she was the most knowledgeable with the products and understood the workflow of the firms I was dealing with. Pam was a true strategic partner with my firms and always valued client satisfaction before and after the implementation. No one has been able to replace her since she left. A real void in my opinion. Pam is organized, detailed oriented and has an excellent work ethic. Any company would be lucky to have her.
LinkedIn User
It is hard to imagine working with someone more knowledgeable and dedicated in their field than Pamela. She consistently went out of her way to help me with client related issues, technical support, and self learning practice management software and best practices. On many occasions she assisted remotely after hours and before business hours to ensure a sales demo went well; or resolve a customer's issue. Yet, she still managed to stay on top of her game. Few people in the company knew software like Pamela did. Couple that with the hands on experience she has in dealing with clients in real time situation; and you have a true asset.
Sedra Michaelson
I have had the distinct pleasure of working with Pam on my largest and most difficult clients in the NYC area. I would always choose Pam to do my implementations as she was the most knowledgeable with the products and understood the workflow of the firms I was dealing with. Pam was a true strategic partner with my firms and always valued client satisfaction before and after the implementation. No one has been able to replace her since she left. A real void in my opinion. Pam is organized, detailed oriented and has an excellent work ethic. Any company would be lucky to have her.
Credentials
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Green Belt Lean Six Sigma
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Experience
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ProStaff Scheduling Software - Taylor Software, Inc.
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United States
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Software Development
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1 - 100 Employee
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Consultant/Designer/Programmer
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Oct 2014 - Present
Consulting with clients prior to purchase and during onboarding. Working with development staff to uncover potential enhancements producing revenue opportunities. Aiding in design of future enhancements and programming as needed. Performing data link installation and modifications on SQL Server. Verifying server requirements for ProStaff installations. Consulting with clients prior to purchase and during onboarding. Working with development staff to uncover potential enhancements producing revenue opportunities. Aiding in design of future enhancements and programming as needed. Performing data link installation and modifications on SQL Server. Verifying server requirements for ProStaff installations.
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CCH
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Australia
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Individual and Family Services
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1 - 100 Employee
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Software Consultant/Implementation Specialist
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Mar 1999 - May 2014
I have worked under the Practice product line since 1999. Originally supporting the product titled CPAPractice Manager (aka Visual Practice Management) for four years before transitioning into the development arena and performing engineering tasks to maintain the code base and provide enhancements to the product. In 2005 I was promoted to managing the testing department and after 3 successful years transitioned again into a liason role for the product line itself and assisted any department… Show more I have worked under the Practice product line since 1999. Originally supporting the product titled CPAPractice Manager (aka Visual Practice Management) for four years before transitioning into the development arena and performing engineering tasks to maintain the code base and provide enhancements to the product. In 2005 I was promoted to managing the testing department and after 3 successful years transitioned again into a liason role for the product line itself and assisted any department in need of services requiring extensive domain knowledge of the product lines functionality as well as technical knowledge to aide in the continued sales of the product line. Effective July 15, 2013 I have transitioned into the Training & Consulting Department as a software consultant serving in capacity as an Implementation Specialist for CCH Axcess product lines. Show less I have worked under the Practice product line since 1999. Originally supporting the product titled CPAPractice Manager (aka Visual Practice Management) for four years before transitioning into the development arena and performing engineering tasks to maintain the code base and provide enhancements to the product. In 2005 I was promoted to managing the testing department and after 3 successful years transitioned again into a liason role for the product line itself and assisted any department… Show more I have worked under the Practice product line since 1999. Originally supporting the product titled CPAPractice Manager (aka Visual Practice Management) for four years before transitioning into the development arena and performing engineering tasks to maintain the code base and provide enhancements to the product. In 2005 I was promoted to managing the testing department and after 3 successful years transitioned again into a liason role for the product line itself and assisted any department in need of services requiring extensive domain knowledge of the product lines functionality as well as technical knowledge to aide in the continued sales of the product line. Effective July 15, 2013 I have transitioned into the Training & Consulting Department as a software consultant serving in capacity as an Implementation Specialist for CCH Axcess product lines. Show less
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Cintas
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United States
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Facilities Services
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700 & Above Employee
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New Account Coordinator
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1997 - Mar 1999
Sales support specialist, data entry for all new accounts. Manage and coordinate between multiple departments all procedures for new account indoctrinations. Daily cash deposits and reconciliations. Administrative support to branch manager. Sales support specialist, data entry for all new accounts. Manage and coordinate between multiple departments all procedures for new account indoctrinations. Daily cash deposits and reconciliations. Administrative support to branch manager.
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Office Manager/Consultant
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1995 - Jul 1996
Managed office functions, developed excel spreadsheet for inventory control management, and aided in analyzing internal software needs in addition to training and implementing new software purchases company wide. Managed office functions, developed excel spreadsheet for inventory control management, and aided in analyzing internal software needs in addition to training and implementing new software purchases company wide.
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Accounting Supervisor/Consultant
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1994 - 1995
Maintain accounting records, approve and sign checks for paying bills, receive sales income, deposits and reconciliations. Maintain payroll records and administer payroll checks including tax assessments and garnishments. Responsible for approving credit line requests to potential customers. Served as consultant to overview daily operations and find where improvements could be made, software reviews, and implementations if deemed advantageous. Maintain accounting records, approve and sign checks for paying bills, receive sales income, deposits and reconciliations. Maintain payroll records and administer payroll checks including tax assessments and garnishments. Responsible for approving credit line requests to potential customers. Served as consultant to overview daily operations and find where improvements could be made, software reviews, and implementations if deemed advantageous.
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Integrity Music
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United States
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Musicians
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1 - 100 Employee
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Royalty Accountant
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1992 - 1993
Monitored all royalties due from sales or use of copyrighted materials, distribution of royalties due by law and contract, auditing reports, budget analysis, royalty reconciliation, data maintenance, internal & external customer service, product tracking (in-house and competitive) and departmental correspondence. Highly confidential position. Monitored all royalties due from sales or use of copyrighted materials, distribution of royalties due by law and contract, auditing reports, budget analysis, royalty reconciliation, data maintenance, internal & external customer service, product tracking (in-house and competitive) and departmental correspondence. Highly confidential position.
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Truck Equipment Sales
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United States
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1 - 100 Employee
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Accounts Receivable Manager
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1991 - 1992
Trained and supervised accounting staff (3 staff members). Processed and maintained all sales transactions for three divisions. Research, approve, and review credit worthy clientele. Monthly, Quarterly, and Yearly taxes (sales and payroll), renewal of business licenses, maintenance of titles, state and local additional taxes for major equipment purchases, and depreciation schedules. Trained and supervised accounting staff (3 staff members). Processed and maintained all sales transactions for three divisions. Research, approve, and review credit worthy clientele. Monthly, Quarterly, and Yearly taxes (sales and payroll), renewal of business licenses, maintenance of titles, state and local additional taxes for major equipment purchases, and depreciation schedules.
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Education
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2002 - 2004
Kaplan University
Management of Information Technology, Information Technology -
1984 - 1987
Theodore High School
Diploma, General Education -
University of Alabama
Accounting and Business/Management
Community
