Experience

Agero, Inc.

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Director, Talent Development & Learning

  • Jul 2019 - Present

  No one knows the road like Agero. For over 40 years, we have provided the safest, smartest solutions for drivers and the companies that keep them moving. As a result, we have become an industry leader, providing vehicle manufacturers and insurance carriers with privately labeled state-of-the-art roadside assistance plans and efficient claims management solutions. Our Roadside Assistance network protects more than 75 million drivers each year, providing award-winning service that helps motorists in their time of need while building customer loyalty for our clients. Building and implementing talent development strategies to create a strong, engaged culture that attracts, retains and develops strong, diverse talent pools is what I get to do every single day! Agero provides me the opportunity to work with highly competent and innovative people to build brand awareness and drive business results. By creating both long and short-term strategic learning solutions, I am able to drive results while executing on a tactical level. Show less



Emerson College

• United States
• Higher Education
• 700 & Above Employee

• Assistant Vice President of Employee Engagement

  • Jan 2017 - Jul 2019

  The Employee Engagement team modeled Emerson’s Culture of Excellence through every touch point with the campus community. We led change initiatives through strategic communications, design and implementation of innovative learning programs, and the ongoing partnership with both staff and administration. I strategically led talent acquisition, performance management, employee development and engagement, and employee relations (with both union and non-unionized employees). The Employee Engagement team modeled Emerson’s Culture of Excellence through every touch point with the campus community. We led change initiatives through strategic communications, design and implementation of innovative learning programs, and the ongoing partnership with both staff and administration. I strategically led talent acquisition, performance management, employee development and engagement, and employee relations (with both union and non-unionized employees).



Barnes & Noble Education, Inc.

• United States
• Higher Education
• 300 - 400 Employee

• Director, Talent Development

  • Dec 2005 - Dec 2016

  Strategic partner focused on People - our most important resource! Responsible for the design and implementation of the organization's People Development strategy. Achieved goal of having a well prepared bench of ready talent to support organizational growth through well designed competencies, job descriptions and career paths. Partnered with college campuses to share learning expertise, internship programs and resources. Responsibilities included Learning, Talent Development, Succession Planning and Internal Communications. Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Director, Learning and Development

  • Jan 2001 - Jul 2005



Prudential Financial

• United States
• Financial Services
• 700 & Above Employee

• AVP, Learning & Performance

  • Apr 1997 - Jan 2001



Bank of America

• United States
• Banking
• 700 & Above Employee

• Trainer

  • 1995 - 1997