Experience

Criterion Systems

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Program Manager

  • 2016 - Present

  Manage Operations & Maintenance contract for the Forest Service - Fire & Aviation Management team (15 applications), On Call Tier 3 support.



Fannie Mae

• United States
• Financial Services
• 700 & Above Employee

• Senior Program Manager

  • 2014 - 2016

  (Voluntarily stepped down from director to enable full-time remote work.) * - Supported execution strategy design and communications for a newly formed 2,000-person Application Development division to increase time to market by 30% and lower costs by 20% using Agile methodologies, third-party resources, and capacity management modeling. * - Business Operations Team Lead - project and base budget financial planning and analysis; project and divisional metrics; staff sourcing, on-boarding/off-boarding; Chief of Staff to Director for 200 person organization.

• Director Program Management

  • Jul 2005 - Dec 2013

  Washington, DC Established and led a new Program Management Office (PMO) for the Finance Division to manage large-scale systems development initiatives for over 8 years. Program/projects ranged from small $500K enhancements to multi-year $200M+ legacy system replacements. Successfully managed team of 12 FTEs and 30+ consultants and managed communications / executive reporting.

• Director, Finance

  • Jan 2005 - Jun 2005

• Senior Manager (Single Family & eBusiness Divisions)

  • 1999 - 2005

  Washington, DC * - Communications lead for Desktop Underwriter "DU" at customer meetings and industry events; led DU 6.0 business model development and communications strategy - received annual corporate award for achievement (James Grady Award). Led policy position research and white papers for appraisal issues, QC and underwriting technologies. * - Supported regional customer account teams in technology sales and process improvements. Developed consulting toolkit that were patented by Fannie Mae, ROI… Show more * - Communications lead for Desktop Underwriter "DU" at customer meetings and industry events; led DU 6.0 business model development and communications strategy - received annual corporate award for achievement (James Grady Award). Led policy position research and white papers for appraisal issues, QC and underwriting technologies. * - Supported regional customer account teams in technology sales and process improvements. Developed consulting toolkit that were patented by Fannie Mae, ROI customer sales model and represented Fannie Mae at industry events, panel discussions and trade shows.



KPMG US

• United States
• Financial Services
• 700 & Above Employee

• Senior Consultant

  • 1997 - 1999

  Washington, DC Origination system implementations for two top-ten lenders, litigation support, and co-source auditing for top 5 lender / mortgage servicer. Focus on developing and enhancing client relationships. Recruited by manager to Fannie Mae.



California Federal Bank

• United States
• Retail Office Equipment

• Audit Project Leader

  • 1996 - 1997

  San Francisco, CA / Frederick, MD Managed risk-based financial, operational, and compliance audits. Promoted quickly based on significant audit findings. Demonstrated proficiency in developing collaborative relationships with management and customers. Recruited by external auditor, KPMG.



Ryland Homes (now CalAtlantic Homes- Please see updates below)

• United States
• Real Estate
• 300 - 400 Employee

• Accountant / Senior Auditor

  • 1992 - 1996

  Columbia, Maryland Mortgage company general ledger accounting and financial statement analysis. Selected to represent Accounting Department in company-wide systems project and branch personnel training. Audited all functions of mortgage, servicing, and homebuilding divisions. Demonstrated strong aptitude for systems.