Experience

Residence Inn by Marriott Berkeley

• United States
• Hospitality
• 1 - 100 Employee

• Director Of Catering and Conference Services

  • Mar 2022 - Present

  United States



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Conference Services Manager

  • Jul 2019 - Mar 2022

  Berkeley, California • Organize convention bookings from date of turnover to departure • Maintain rapport with clients prior to, during, and post conference/group block stay • Create resumes, Banquet Event Orders, and Restaurant Event Orders outlining details • Manage private dining inquiries for The Berkeley Boathouse restaurant



One Medical

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Flex Adm

  • Apr 2021 - Jul 2021

  San Francisco, California, United States

• Administrative Assistant

  • Sep 2020 - Apr 2021

  Greenbrae, California, United States



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Guest Service Representative

  • Jul 2019 - Feb 2021

  United States

• Events Specialist

  • Oct 2018 - Aug 2019

  Foster City, California, United States • Main liaison between the property and clients for room blocks and meeting spaces • Prepare Banquet Event Orders for meetings and events • Delegate tasks to team when needed • Collateral duties include Guest Service Representative duties – ensured check in and check out procedures using FOSSE went smoothly, handled guest complaints, awarded loyalty points, preparing elite member gifts and letters • Assisted in The Bistro, property restaurant – rang up orders using Micros, prepared… Show more • Main liaison between the property and clients for room blocks and meeting spaces • Prepare Banquet Event Orders for meetings and events • Delegate tasks to team when needed • Collateral duties include Guest Service Representative duties – ensured check in and check out procedures using FOSSE went smoothly, handled guest complaints, awarded loyalty points, preparing elite member gifts and letters • Assisted in The Bistro, property restaurant – rang up orders using Micros, prepared food and beverage selections • Inventory and Ordering for The Bistro



Panda Express

• General Manager

  • Nov 2017 - Oct 2018

  • Oversee day to day operations • Hiring and interviewing potential team candidates • Training front of the house and back of the house associates • Develop associates to excel to the next level and run a store of their own • Proper Scheduling to ensure labor costs are controlled, store is adequately staffed • Controlled Inventory and Ordering ensuring exceptional food quality • Created plans to meet PNL budget and surpass last year’s sales • Responsible for store’s food… Show more • Oversee day to day operations • Hiring and interviewing potential team candidates • Training front of the house and back of the house associates • Develop associates to excel to the next level and run a store of their own • Proper Scheduling to ensure labor costs are controlled, store is adequately staffed • Controlled Inventory and Ordering ensuring exceptional food quality • Created plans to meet PNL budget and surpass last year’s sales • Responsible for store’s food safety/quality assurance

• Assistant Manager

  • Mar 2012 - Nov 2017

  • Oversee operations • Maintain presentation of the store • Interviewing and Hiring • Developing front of the house and back of the house associates • Took on duties of General Manager

• Shift Lead

  • Mar 2012 - Apr 2012

  • In charge of the store in the absence of a manager • Performed opening and closing duties • Took care of guests’ complaints • Maintained store presentation and ensured food safety

• Counter Help

  • Apr 2011 - Mar 2012

  • Served guests in a timely manner • Maintained cleanliness of the front of the house • Processed transactions



San Pablo Lytton Casino

• Banking
• 1 - 100 Employee

• Cocktail Server

  • Nov 2011 - Mar 2012

  San Pablo, CA Served beverages and food to casino guests, rang up orders, processed cash and credit card transactions



ASUCD Unitrans

• United States
• Truck Transportation
• 1 - 100 Employee

• Transit Driver

  • Apr 2009 - Sep 2009

  Learned to operate the campus buses and obtained Commercial Driver License