Pamela Usry
Release of Information Specialist at ScanSTAT Technologies- Claim this Profile
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Bio
Credentials
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Certified Electronic Health Records Specialist
National Health AssociationJun, 2013- Nov, 2024
Experience
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ScanSTAT Technologies, a Verisma Company
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Release of Information Specialist
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2014 - Present
• Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity. • Date stamps all requests and highlights pertinent data to facilitate processing, Validates requests and authorizations for release of medical information according to established procedures, Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing. • Maintain equipment in excellent operating condition (inside and out) and troubleshoot equipment issues with assistance from the Help Desk department, Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems. • May receive incoming requests including opening mail, assisting walk-ins and telephone inquiries, and retrieving facsimile inquiries, depending on the needs to the client. Maintains working knowledge of the existing state laws and fee structure, Complete and send in SWAR weekly activity reports at the end of each payroll cutoff. • Works within scope of position and direction; willingly accepts assignments and is available to take on additional facilities or help out during backlogs, Carries out responsibilities in accordance with Scanstat and client/site policies and procedures, including HIPAA, state/federal regulations related to operations, and labor regulations. • Maintains confidentiality, security and standards of ethics with all Scanstat and medical records information including during transport, storage and disposal. Work with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner. Show less
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Medical Support Assistant
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Aug 2010 - Aug 2011
• Answering phones, retrieving and taking the appropriate action from phone messages. • Scheduling, cancelling or rescheduling patient’s appointments and/or consults. • Entering no-show information and retrieve and process messages thru CLR (Call Log Recorder). • Monitoring the electronic wait/recall list. • Preparing for clinic visits, monitoring both impatient and outpatient appointments for areas of responsibility. • Ensuring encounter forms are completed in order to obtain appropriate workload credit. • Certifying and updating demographics and insurance information. • Processing all emergency and non-emergency transfers to other VA faculties or private hospitals. • Performs basic eligibility, co-pays and preauthorization requirements for specific coverage and travel claims. • Explains VA’s mandate to collect insurance information to veterans, their families, and other eligible patents. • Collects, scans, and updates health insurance information serving a major role in the revenue process. • Performs receptionist duties, customer service and other duties assigned for the proper and timely treatment of patients and maintains appointment schedules for one or more outpatient clinics; Daily huddle with teamlet. Show less
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Logistics Coordinator
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Aug 2007 - Jul 2010
• Responsible for development of logistical plans, policies and procedures • Recommend support in the logistical areas of supplies, transportation, • Maintenance support structure, Metrics and SITREP Roll-Ups • Utilize Vista and CPRS Databases • Prepare End of Month (4 Outline Sites with 10 entities at each) • Knowledgeable of warehousing functions that resulted in troubleshooting and • Problem solving; Certified Archivist of Controlled Documents • Work directly with the Director of Logistics and Project Manager • Prepare morning accountability reports to include vacation accountability • Process time-sheets and travel documents for vacations/emergency leaves • Other administrative duties assigned Show less
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Corizon Health
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Augusta, Georgia Area
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Medical Records Clerk/Health Service Administrator Assistant
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Jul 2001 - Dec 2002
03/01 – 07/01 Medical Records Clerk 07/01 – 12/02 Health Services Administrative Asst. (Promoted within 3 months of Contract)- Prison Health Services (name change to Corizon Health)/Augusta Richmond County Law Enforcement Center Augusta, Georgia Provided secretarial support to the Health Service Administrator, answered and responded to telephone request, prepared outgoing correspondences, Created and maintained all administrative and inmate files, Assist in Quality and Improvement meeting and minutes files, Processed claims for inmates hospital and dental visits, Entered employee work hours, Assisted in complying with the annual $250,000 budget to avoid over–runs, Assisted in the supervision of 30 personnel, Maintained the scheduling of 1100 inmates on a daily basis, medical dental and physiological visits (Note: Contract was not renewed) Show less
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Education
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2013 - 2015
Miller-Motte College-Wilmington
Bachelor's Degree, Allied Health -
2010 - 2013
Miller-Motte Technical College
Associate's Degree, Certified Electronica Health Records Specialist
Community
