Pamela Tanjangco
Senior Business Development Manager at AccelerAsia- Claim this Profile
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English Native or bilingual proficiency
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Tagalog Native or bilingual proficiency
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Bio
Elad Marom
Pamela is great to work with – she is extremely hard-working and always responds quickly to emails and calls, no matter the time of day. Her attention to detail and collaborative approach helped quickly build what has become a very successful relationship between our two companies. I highly recommend Pam and hope to have the opportunity to work with her again in the future!
Alberto Gonzalez Otero
Pamela was part of the Customer Success team that I was leading at Crowdynews. Since the first interview I had with her before joining the team, I could already see how smart and professional she was. Pamela has a rare mix of tenacity, focus and intelligence that makes her a truly sales and customer success professional of the highest degree. She contributed enormously to improve our results in the region she was managing, all by bringing our engagement with customers to the next level. Pamela is a driven, results oriented and an excellent team player who knows what she wants to achieve and excels in her ability to build a plan to get it done. Her interpersonal skills are first class, allowing her to connect with both internal and external stakeholders quickly. I would love to work with her again in the future and can't recommend her enough to any company which wants a top class player in its team.
Elad Marom
Pamela is great to work with – she is extremely hard-working and always responds quickly to emails and calls, no matter the time of day. Her attention to detail and collaborative approach helped quickly build what has become a very successful relationship between our two companies. I highly recommend Pam and hope to have the opportunity to work with her again in the future!
Alberto Gonzalez Otero
Pamela was part of the Customer Success team that I was leading at Crowdynews. Since the first interview I had with her before joining the team, I could already see how smart and professional she was. Pamela has a rare mix of tenacity, focus and intelligence that makes her a truly sales and customer success professional of the highest degree. She contributed enormously to improve our results in the region she was managing, all by bringing our engagement with customers to the next level. Pamela is a driven, results oriented and an excellent team player who knows what she wants to achieve and excels in her ability to build a plan to get it done. Her interpersonal skills are first class, allowing her to connect with both internal and external stakeholders quickly. I would love to work with her again in the future and can't recommend her enough to any company which wants a top class player in its team.
Elad Marom
Pamela is great to work with – she is extremely hard-working and always responds quickly to emails and calls, no matter the time of day. Her attention to detail and collaborative approach helped quickly build what has become a very successful relationship between our two companies. I highly recommend Pam and hope to have the opportunity to work with her again in the future!
Alberto Gonzalez Otero
Pamela was part of the Customer Success team that I was leading at Crowdynews. Since the first interview I had with her before joining the team, I could already see how smart and professional she was. Pamela has a rare mix of tenacity, focus and intelligence that makes her a truly sales and customer success professional of the highest degree. She contributed enormously to improve our results in the region she was managing, all by bringing our engagement with customers to the next level. Pamela is a driven, results oriented and an excellent team player who knows what she wants to achieve and excels in her ability to build a plan to get it done. Her interpersonal skills are first class, allowing her to connect with both internal and external stakeholders quickly. I would love to work with her again in the future and can't recommend her enough to any company which wants a top class player in its team.
Elad Marom
Pamela is great to work with – she is extremely hard-working and always responds quickly to emails and calls, no matter the time of day. Her attention to detail and collaborative approach helped quickly build what has become a very successful relationship between our two companies. I highly recommend Pam and hope to have the opportunity to work with her again in the future!
Alberto Gonzalez Otero
Pamela was part of the Customer Success team that I was leading at Crowdynews. Since the first interview I had with her before joining the team, I could already see how smart and professional she was. Pamela has a rare mix of tenacity, focus and intelligence that makes her a truly sales and customer success professional of the highest degree. She contributed enormously to improve our results in the region she was managing, all by bringing our engagement with customers to the next level. Pamela is a driven, results oriented and an excellent team player who knows what she wants to achieve and excels in her ability to build a plan to get it done. Her interpersonal skills are first class, allowing her to connect with both internal and external stakeholders quickly. I would love to work with her again in the future and can't recommend her enough to any company which wants a top class player in its team.
Experience
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AccelerAsia
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Development Manager
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May 2018 - Present
AccelerAsia is a business development firm that drives the expansion of fast-growing tech companies into APAC. With offices in Singapore, Jakarta, and Melbourne, a team of highly experienced international business builders, and a well-established network in the region, AccelerAsia has helped - since its inception in 2010 - more than 40 companies take their first steps in these burgeoning markets.Scope:• Represented Clients: Airship | Idomoo | SelectMedia | Crowdynews• Focus Industries: Digital Customer Engagement | Personalised Video Marketing | Video Ads | Programmatic Advertising | SSP, Publishers | User Generated ContentResponsibilities and Achievements:• Close deals growing and retaining customer portfolio with annual revenue of USD 250K (Idomoo) and USD 350K (Crowdynews).• Qualify and manage sales pipeline - ask the right questions, understand pain points and develop creative solutions addressing customer needs moving opportunities down the funnel. Report directly to Head of Sales.• Come up with pricing models, manage contract negotiations and agreements.• Forge strategic long-lasting relationships with customers across 8 markets in APAC. Manage, maintain and grow customer accounts identifying upsell and cross-sell opportunities to increase revenue and market share. Increase customer satisfaction and loyalty with a retention rate of up to 80 percent in keeping customers onboard.• Drive customer adoption of product and services. Conduct onboarding progprams. • Service multiple clients at the same time proactively responding to needs and requests, ensure timely delivery.• Be the voice of the customer in conducting quarterly business reviews to assess performance, acquire feedback and set future goals and desired outcomes.• Work with other internal functions to improve products and services (Product, Sales, Operations); trouble shooting (IT, Customer Support); contract negotiations and signing (Legal). Show less
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Customer Success Manager
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Jun 2016 - Jun 2019
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YOOSE - Location Based Marketing Solutions
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Singapore
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Advertising Services
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1 - 100 Employee
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Account Director
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Jan 2016 - May 2016
YOOSE specializes in location based mobile advertising and audience profiling delivering effective measurable campaigns for global brands in APAC, Europe and the Middle East since 2008. With offices in Singapore and Vietnam, YOOSE leverages cutting edge technology with the team’s expertise to help global brands and advertisers capture the opportunities of the fast-paced, ever-changing world of mobile advertising.Responsibilities and Achievements:• Close USD 500,000 worth of deals that contribute to Y2016 annual revenue. Manage full lifecycle of sale from pitch, negotiations, contract signing to project planning and implementation for brands like Telkomsel, Lenovo, Emirates, P&G, Clinique, Remy Cointreau, Flight Centre and Village Cinemas.• Collaborate with direct clients, sales partners and media agencies across ten different markets and exemplify consultative selling skills sharing best practices and strategic ideas to implement campaign executions.• Work independently and create comprehensive campaign budget proposals and cost benefit analysis to ensure high profit margins. • Provide clients with insightful post campaign reports, key learnings and best practices to stimulate and maintain repeat business.• Onboard new sales partners and team members educating and training them on business best practices and policies. Show less
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Account Manager
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Aug 2014 - Dec 2015
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Account Director - Mobile Marketing and Advertising
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Jul 2012 - Oct 2013
Information Gateway is the #1 mobile content provider in the Philippines. In strategic partnership with the 3 biggest telecommunications providers, Information Gateway introduced the industry to movie and music marketing leveraging on branded content to create larger than life marketing campaigns that drive acquisition, usage and loyalty.Responsibilities and Achievements:• Manage three key accounts simultaneously for over 6 years achieving and maintining customer satisfaction.• Conceptualize, develop and implement quarterly nationwide marketing campaigns across multiple touch points (Mobile, Digital/Social, ATL) encouraging loyalty and usage growing the subscriber base of the top 3 mobile carriers. Launch marketing strategies that deliver industry high response rates resulting in achieved revenue targets: - In 2007, increase revenues by 120% in 12 months and earn USD 2.5Mn by deploying strategic initiatives on Mobile Web. - Achieve annual revenue target contributing USD 11.8Mn to company profit in 2008 with SMS campaigns. - Manage and led key account in 2012 increasing revenues by 256% in 12 months from revenues of USD 2.2M in 2011 to USD 5.8Mn.• Directly report to the CEO and COO of the company. High competency in business modeling, marketing strategy, budgeting and forecasting. As a member of the Managing Committee, submit and present weekly operational reports with statistical data analysis of sales and business strategies to increase revenue. • Cultivate and maintain strong telco partner relationships across multi-functional roles to ensure client satisfaction and keep a stronghold of broadcast channels.• Form and create the mobile advertising team. Establish client relations while helping design and create the technical platform. Manage the sales team coming up with creative ideas to deliver client proposals and sign deals.• Most Valuable Employee Award, 2008• Most Passionate Employee, 2010 Show less
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Senior Account Manager
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Apr 2009 - Jun 2012
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Account Manager
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May 2007 - Mar 2009
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Associate Account Manager
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May 2006 - Apr 2007
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Operations Officer
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Jun 2005 - Apr 2006
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Education
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2000 - 2004
Ateneo de Manila University
Bachelor of Science (B.S.), Management Information Systems
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