Experience

American Health Plans Inc.
• United States
• Insurance
• 1 - 100 Employee
• Intake Specialist

  • Feb 2019 - Present


GlobalHealth, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Health Services Coordinator

  • Dec 2013 - Present

  • Associate Case Management -Coordinated Care for members transitioning to LTAC, Skilled Nursing, Home Health, DME supplies • Scheduled follow up care with members PCP and Specialists • Education-to members on benefit information, diabetes care, congested heart failure, coronary artery disease, and COPD • Called on High Risk members daily to follow up with care they are receiving • Worked close with nurses discussing the particulars of each case including concerns and strategies to help members to get the best possible care. • Trained new employees on processes and procedures • Loaded referrals when needed • Web based software programs-, Epic, Outreach, Caspio, Salesforce, Global Link, Office 365 and Vitreos.



Universal American

• Insurance
• 300 - 400 Employee

• Generations Health Care

  • 2007 - Oct 2013

  • Case Management Assistant-Coordinated Care for members transitioning to LTAC, Skilled Nursing, Home Health, DME supplies • Scheduled follow up care with members PCP and Specialists • Education-to members on benefit information, diabetes care, congested heart failure, coronary artery disease, and COPD • Called on High Risk members daily to follow up with care they are receiving • Worked close with nurses discussing the particulars of each case including concerns and strategies to help members to get the best possible care. • Trained new employees on processes and procedures • Loaded referrals when needed • Web based software programs-Care Advance, Epic, C3 Production, Facets, Warm Health.