Pamela Smith, MLS(ASCP)cm
Laboratory Supervisor at Laureate Medical Group- Claim this Profile
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Bio
Experience
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Laureate Medical Group
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Medical Practices
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1 - 100 Employee
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Laboratory Supervisor
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Apr 2018 - Present
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Medical Technologist
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Jun 2014 - Mar 2018
• Comprehensive knowledge of professional medical technology/clinical laboratory science principles, practices, concepts, and theories providing for sound independent work • Comprehensive knowledge of laboratory quality control and assurance procedures and principles of performance improvement providing for sound independent work • Knowledge of laboratory equipment and ability to maintain, troubleshoot, and repair instrumentation • Ability to use independent technical judgment to analyze and interpret laboratory results • Ability to interpret and apply complex written instructions • Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service, and patient education Show less
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Healthcare Management Systems
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United States
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Hospitals and Health Care
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700 & Above Employee
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Product Manager
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Jun 2012 - Nov 2013
• Responsible for Order Entry, Laboratory and Radiology products • Acts as a liaison between the HMS Client, the HMS Sales and Programming Departments • Performs a study of the business/clinical problems in the development of the software enhancement, and reviews, develops and implements software enhancements to ensure continued competitiveness of the applications • Provides analytical and educational support to key HMS departments by remaining knowledgeable of HMS software use and operational needs of the hospital • Develop enhancements obtained from competitive analysis, customer advisory groups, HMS user requests, regulatory requirements and feedback from HMS internal department • Assess regulatory requirements and changes such as those from CMS, HIPAA, Meaningful Use, The Joint Commission and state agencies in a proactive manner and determine if software changes are needed or required • Communicate product enhancements and regulatory compliance initiatives to customer base • Continuously review and prioritize enhancements based on user benefits, market demand, contracts or contract addendums, prior commitments and release schedules • Develop a business case and functional specifications for all enhancements • Maintain product backlog including prioritizing and determining minimum marketable feature • Write user stories, socialize stories with agile development teams, accept stories based on defined criteria • Perform product demonstrations for each development sprint • Work with Programming Department to develop technical specifications from the functional specifications and defined solution • Train the Education department on product enhancements and work with Documentation and Implementation teams when appropriate on use of delivered software Show less
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United States Department of Defense
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Armed Forces
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1 - 100 Employee
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Medical Laboratory Scientist
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Mar 2003 - Jun 2012
• Comprehensive knowledge of professional medical technology/clinical laboratory science principles, practices, concepts, and theories providing for sound independent work • Comprehensive knowledge of laboratory quality control and assurance procedures and principles of performance improvement providing for sound independent work • Knowledge of laboratory equipment and ability to maintain, troubleshoot, and repair instrumentation • Ability to use independent technical judgment to analyze and interpret laboratory results • Ability to interpret and apply complex written instructions • Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service, and patient education Show less
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Service Technician
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Nov 2000 - Nov 2001
• Retrieve, distribute, maintenance, data management and delivery of infusion therapy pumps and related supplies • Maintenance of workstations at customer sites; provide technical assistance to hospital staff • Provide public relation support to hospital staff • Travel to other hospital sites to provide assistance with infusion therapy pumps and services including staff training • Retrieve, distribute, maintenance, data management and delivery of infusion therapy pumps and related supplies • Maintenance of workstations at customer sites; provide technical assistance to hospital staff • Provide public relation support to hospital staff • Travel to other hospital sites to provide assistance with infusion therapy pumps and services including staff training
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Medical Laboratory Manager
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May 1995 - Nov 1997
• Set up new laboratory to pass CLIA inspection • Write technical procedures • Oversee and train laboratory assistants • Comprehensive knowledge of professional medical technology/clinical laboratory science principles, practices, concepts, and theories providing for sound independent work • Comprehensive knowledge of laboratory quality control and assurance procedures and principles of performance improvement providing for sound independent work • Knowledge of laboratory equipment and ability to maintain, troubleshoot, and repair instrumentation • Ability to use independent technical judgment to analyze and interpret laboratory results • Ability to interpret and apply complex written instructions • Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service, and patient education • Assist with bone marrow aspirations • Develop and present laboratory education in-services to nursing staff and oncology patient support groups Show less
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Education
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University of Cincinnati
Bachelor of Science (BS), Clinical Laboratory Science/Medical Technology/Technologist