Experience

VOSAIO Travel Group

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Head of Transport & Italy Destination Manager

  • Mar 2022 - Present



G2 Travel

• Hong Kong
• Travel Arrangements
• 400 - 500 Employee

• Destination Manager Europe

  • Mar 2018 - Feb 2022

  Responsible for the long distance coaches product for Italy, Iberia, Germany, Switzerland, UK & Ireland . Duties: -manage a team of 5 negotiators in charge of Touring transport -contracts negotiations with suppliers to carry out European Touring business. -Resolutions of commercial, accounting and operational problems -Ensure that all interested parties understand and adhere to their contractual obligations -Manage ad hoc projects / activities required to facilitate and improve department volume management Show less



Kuoni Destination Management

• Switzerland
• Events Services
• 100 - 200 Employee

• Senior Operations Manager - Cruise

  • Mar 2017 - Mar 2018

  Responsible for the development and the operation and commercial plan for the launch of the new project Shorex UK. Principal duties: - negotiation and budget control - building and maintenance of all relationships with client, suppliers and port authorities - direct management and coordination of commercial and accounting force - development of shorex excursion program in order to satisfy all guests needs - supervision of all process connected to quality and ad-hoc product - monitor KPI and implement Monitorare i KPI ed implementation fo corrective action - Creation of a detailed operational plan, in order to identify the activities necessary to complete the project -selection, management and training of the team(3 staff) - very frequent national travels in order to carry out operations in port to welcome customers - £ 1.1m turnover reached between May and September - contracting over 1300 buses in order to guarantee excursions for more than 60,000 passengers in 17 different ports scattered throughout the territory Show less



Kuoni Group Travel Experts

• UK Contract Manager & Commercial support Analyst Touring coach Department

  • Mar 2014 - Mar 2017

  As someone who is dedicated to providing the highest quality of service at all times ,I have always possessed a strong desire to build a career within the Tourism and to further develop my managerial competencies in a negotiation environment in order to be able to actively continue to support the company growth.Kuoni GTS gave me the opportunity to expand my role as CM for UK/EI touring coach product and the opportunity to manage a small team of 2.My team supports the European Contract Managers on their daily duties and find the best solutions and possibilities for our clients.Duties:-negotiating contracts with local companies for Touring transport-Resolutions of commercial and operational problems-Ensure that all interested parties understand and adhere to their contractual obligations-Manage ad hoc projects / activities required to facilitate and improve department volume management-Coordinate the revision of the price structure to ensure a clear record of history and evolution-Maintain communication with our offices and suppliers all over the world via telephone, e-mail and webinars to promote products and destinations-Functional manager (2 staff) direct Show less

• Information coach coordinator

  • Jan 2013 - Mar 2014

  As part of the Contract Managers team, I deal with problems on the road, contracts and quotations for European Touring Coach services on a daily basis,This position has given me the opportunity to expand my knowledge about Touring coach services and especially the Asian market background.I'm a proficient negotiator with a meticolous and objective problem solving attitude.Challenges do not scary me, instead they give me the opportunity to improve my self professionaly and personally.



GTA

• United Kingdom
• Travel Arrangements
• 700 & Above Employee

• Reservations Specialist

  • Jun 2011 - Dec 2012

  As a Reservation executive for Touring coach services for France my duties were to book and plan our allocated coaches for French tours. I built strong realtionship with our French supplier and in light of that I have also took part on the business trip along with the contract manager for France during winter 2012. This experience gave me the opportunity to experience my negotiation skills and discover my new extciting career path that I then embarked in January 2013. As a Reservation executive for Touring coach services for France my duties were to book and plan our allocated coaches for French tours. I built strong realtionship with our French supplier and in light of that I have also took part on the business trip along with the contract manager for France during winter 2012. This experience gave me the opportunity to experience my negotiation skills and discover my new extciting career path that I then embarked in January 2013.



ORIZZONTE MODA Srl , Franchising GEOX

• Vigevano

• Store Manager

  • Jul 2008 - May 2011

   oversaw all store operations  developed and implemented plans to improve sales and meet or exceed goals and objectives  analyzed and measured business trends of our customers and KPIs  recruited, trained and motivated employees  set target an goals for the staff and myself  managed inventory  managed merchandise levels ,store appearance and window dressing  set standards and modeled behavior to enhance the customer service  coached and developed all store team Show less