Experience

MILBOR PMC

• Poland
• Machinery Manufacturing
• 1 - 100 Employee

• • Jan 2023 - Present

• • Jul 2020 - Dec 2022

  MILBOR PMC is a supplier of automated production lines that meet the individual needs of customers. The company focuses on providing outstanding after-sales service and technical support. We have completed over 100 installations for leading growers and packers in Europe.- marketing activities coordination- organization and participation in trade fairs- planning and running social media campaigns (YT, FB, Linkedin)- supervision over the website: publishing, updating and editing- preparing graphics and promotional films- editing a newsletter- preparing case studies and white papers- events organization for promotional purposes- sales support- preparing reports based on sales indicators- sending sales forecasts to suppliers Show less



Erasmus Life Valencia

• Valencia, Spain

• Marketing and Communication Specialist

  • Aug 2019 - Oct 2019

  - ongoing communication and cooperation with Erasmus students coming to Spain - cyclical organisation and promotion of events addressed to Erasmus students, planning marketing and promotional activity in offiline and online media - acquiring partners and premises necessary to organise events for students - managing and supervising event schedules - preparation of promotional materials (creation, production files, printing and distribution) - responsibility for the implementation of the operating budget (event planning, promotion, execution, budget settlement) - issuing invoices and preparing expense reports, cost verification, negotiations with contractors and suppliers - acquiring apartment offers for short-term rental, offer presentation to students, preparation and coordination of documents related to short-term rental - organisation and handing over the keys according to procedures (documentation, keys, handover protocol, apartment operation and maintenance manual) - creating a communication network and intellectual exchange in student exchange groups - managing the database of personal data and real estate offers - presentation of complementary and tourist offers (cleaning service, sightseeing and international trips, organisation of transport and logistics) - execution of sales and quality objectives Show less



Starcom

• United States
• Advertising Services
• 700 & Above Employee

• • Jan 2019 - May 2019

  - verification, profitability analysis and negotiation of submitted offers by media suppliers- independent preparation of media plans for ATL and BTL campaigns according to client’s brief- selection of tools, channels and media relevant to the advertised products in order to achieve goals- ongoing communication and execution of orders for Samsung and Totalizator Sportowy- project management of non-standard media campaigns (sleeves at airports, Fold Gate in press, etc.) and cooperation with top brands and publishers (including Vogue, Newonce, Onet, WP, AMS, Ströer, Twój Styl, Radio ZET, Radio RMF FM)- campaign budget management and settlement: cost optimization, verification of the activities carried out- reporting the effectiveness and cost per customer in all executed campaigns- verification and analysis of market activities and competitors Show less

• • Oct 2017 - Dec 2018

  - media learning school- learning how to plan media activity in offline campaigns such as press and outdoor as well as PR in digital and print campaigns- cooperation with project and account managers, organization and ongoing support of every division in all projects- preparation and supervision of work schedules, creating and maintaining a project team calendar according to the supervisor's guidelines- periodic reporting on the current projects- preparation of analyzes, conclusions, recommendations, post-campaign reports- managing the database of suppliers and contractors- archiving of promotional materials and evidence of commissioned services- document circulation management, acceptance, verification and implementation of received orders, circulation of postal documents- planning and coordination of team meetings with superiors, contractors, suppliers- verification of promotional and advertising materials in terms of quality, content and visual- taking care of the on-time performance of the ordered services- building a positive image of the company among customers Show less



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Customer Service Specialist with English

  • Feb 2016 - Mar 2017

  - customer service via email and chat: 1. offer presentation, providing information on how to redeem a purchased voucher 2. receiving and processing complaints from clients, 3. explaining rules contained in the Fine Print 4. processing refunds for the purchased offers 5. forwarding complex and complicated cases to relevant after-sales customer service departments - quality objectives execution - identification of customer problems in accordance with internal procedures - implementation and compliance with internal customer service procedures - conducting effective communication Show less