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Experience

    • Real Estate
    • 1 - 100 Employee
    • Property Manager
      • May 2022 - Present
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Senior Property Manager
      • Jul 2021 - May 2022

      - 22 retail mixed-use shopping centers. - Generate detailed vendor specs, obtain competitive bids, negotiation of contracts, and ensure terms of contract and scope of work are met for third-party vendors and suppliers. - Oversee capital projects, create project budgets, obtain competitive bids, and manage implementation. - Develop and maintain relationships with tenants; partner with Leasing team to implement tenant retention plans. - Implement specific marketing and seasonal/promotional programs to fit requirements of properties and tenants. - Oversee Tenant improvement build-outs, obtain required documents, COIs, permits, file/post notices of nonresponsibility. - Manage tenant correspondence and emails including communication with tenants to ensure property rules and regulations are followed, and COIs are up to date. - Prepare, review and implement annual Operating and Capital budgets and reconciliations, and coordinate with accounting group to implement. - Approve tenant invoices and pass-through charges and oversee collection of rent and delinquent accounts, ensure accurate payment of invoices in a timely manner and accurate application of payments to accounts. - Review tenant abstracts for accuracy, ensure timely and accurate reporting. - Conduct regular property inspections; manage and schedule all onsite maintenance for fire life safety, security systems, HVAC, and elevator service; collect and maintain all required permits, reports and submit to agencies as required. - Responsible for responding to property after hour calls and emergencies Show less

    • Property Manager
      • Jan 2018 - Jul 2021

      - Managed 12 retail mixed-use shopping centers.- Prepared monthly variance reports, annual operating budgets, CAM and escalation calculations.- Collected sales reports for tenants and prepared percentage rent invoices. - Approved tenant invoices and pass-through charges and oversee collection of rent and delinquent accounts, ensure accurate payment of invoices in a timely manner and accurate application of payments to accounts.- Coordinated and advertised onsite promotional events including concerts, movies in the park, Yappy Hour; gather promotions from tenants to include in marketing newsletter and updates on social media pages.- Prepared tenant abstracts and updated files in Yardi; assist in lease renewals and tenant retention efforts.- Managed tenant correspondence and emails including communication with tenants to ensure property rules and regulations are followed, and COIs are up to date.- Established and maintained relationships with third-party vendors and suppliers; ensure terms of contract are met.- Conducted regular property inspections; managed and scheduled all onsite maintenance for fire life safety, security systems, HVAC, generator and elevator service; collect and maintain all required permits, reports as required.- Responded to property after hour calls and emergencies.- Meet with construction managers on project status weekly; assist with managing tenant construction projects, draft construction letters, reviewing and approving contractors’ COI, ensuring contractors follow rules and protocols.- Maintained documentation for construction projects including filing and posting notices of non-responsibility, collecting warranties, permits, lien releases, drawings and plans, and confirming all liens are released at the end of project.- Reviewed and processed tenant improvement allowances for reimbursement to tenants. Show less

    • Assistant Property Manager
      • Sep 2015 - 2018

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager
      • Jul 2014 - Sep 2015

      - 9 class A office and R&D properties. - Reviewed rent rolls, prepared variance reports, annual operating budgets, reforecast, CAM and escalation calculations.- Managed tenant relationships and correspondence, including initial tenant contact for issues. - Conducted property inspections and prepared subsequent work orders for repairs and improvements.- Managed Market Ready and Tenant Improvement projects by preparing project setup and summaries for construction.- Applied invoices to accounts and worked closely with accounting teams to monitor all building utilities and services.- Prepared reports for weekly and monthly staff meetings.- Assisted Leasing Director in showing vacant space, prepared abstracts, and managed tenant database.- Supervised and established relationships with in-house and third party maintenance personnel, vendors/suppliers.- Managed vendors responsible for interior/exterior landscaping, and holiday décor. Show less

    • Property Assistant
      • Jan 2013 - Jul 2014

      - Assisted Senior and Assistant Property Managers in the management of multiple class A office properties. - Prepared monthly variance reports and annual operating budgets and reforecast.- Administered accounts payable and processed vendor invoices, applied invoices to accounts and worked closely with accounting teams to monitor all building utilities and services.- Weekly staff and broker meetings, and monthly asset meetings including preparation of data and reports.- Maintained physical and electronic files including vendor and tenant COIs.- Conducted weekly janitorial inspection of tenant suites at multiple properties. - Established relationships with third-party vendors and suppliers. - Oversaw maintenance requests and interfaced with tenants to resolve issues.- Prepared correspondence to vendors, tenants, and clients and ensured property rules and regulations were followed.- Arranged and oversaw tenant moves and large deliveries; prepared new tenant welcome packages. Show less

    • United States
    • Real Estate
    • Property Assistant
      • Jul 2007 - Dec 2012

      - 17 story class A office building. - Prepared financial reports and annual operating budget. - Administered tenant billing and payment of vendor invoices, partnering closely with accounting teams to ensure accurate accounting allocation. - Established relationships with vendors and managed service contracts. - Coordinated office meetings, including weekly staff and broker meetings. - Processed employee payroll and coordinated employee vacation schedules. - 17 story class A office building. - Prepared financial reports and annual operating budget. - Administered tenant billing and payment of vendor invoices, partnering closely with accounting teams to ensure accurate accounting allocation. - Established relationships with vendors and managed service contracts. - Coordinated office meetings, including weekly staff and broker meetings. - Processed employee payroll and coordinated employee vacation schedules.

    • United States
    • Assistant Workers’ Compensation Benefit Administrator
      • May 2003 - Jun 2007

      - Handled complex litigation claims for permanent and temporary disability, and medical only workers’ compensation claims. - Handled complex litigation claims for permanent and temporary disability, and medical only workers’ compensation claims.

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Receptionist/Secretary
      • May 2001 - May 2003

Education

  • San Jose State University
    Bachelor of Arts (B.A.), Communication, General
    2011 - 2014
  • De Anza College
    Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Community

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