Pamela Pennington

IT Director at Ride Connection, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Gresham, Oregon, United States, US
Languages
  • Chinese -

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Credentials

  • Generative AI for Creative Pros: Opportunities, Issues, and Ethics
    LinkedIn
    Jul, 2023
    - Oct, 2024
  • Data Strategy
    LinkedIn
    Jun, 2023
    - Oct, 2024
  • The Three Pillars of Effective Communication
    LinkedIn
    May, 2023
    - Oct, 2024
  • PMP
    PMI
    Jun, 2015
    - Oct, 2024

Experience

  • Ride Connection, Inc.
    • United States
    • Shuttles and Special Needs Transportation Services
    • 1 - 100 Employee
    • IT Director
      • Mar 2022 - Present

      • Strategic Leadership • Operational Leadership • Management and Resource Development • Provide direct management, supervision, and coordination of IT staff • Project Management / Business Analysis / Data Analysis • Budget / Procurement • Strategic Leadership • Operational Leadership • Management and Resource Development • Provide direct management, supervision, and coordination of IT staff • Project Management / Business Analysis / Data Analysis • Budget / Procurement

  • Southwest Human Development
    • United States
    • Individual and Family Services
    • 300 - 400 Employee
    • Software Development Manager
      • Aug 2016 - Feb 2022

      • Managed a team of 7 people, 4 systems engineers, 3 business analyst • Led the software development team to migrate all in-house web apps to Azure. • Managed all in-house software solutions hosted in Azure using Agile methodology, managed user stories and source code in Azure DevOps using Git and continuous integration methodologies. • Implemented a purchasing solution add-on Microix for Abila MIP to improve processes and reduce paperwork for the entire agency. • Created Star Schema, ETL package and data warehouse for Electronic Health Records of agency, used Python to migrate data to DW as proof of concept then trained an engineer to take it over. • Supported all software solutions as needed, serving as software engineer when needed • Member of Leadership Planning Committee, planned professional development opportunities and content for agency seminars, served as co-chair 2021. • Developed a new enterprise-level architecture for software development to reduce duplication and increase collaboration of efforts for multiple programs • Implemented the agency's first SharePoint Online portal • Worked on a Diversity, Equity and Inclusion subcommittee to plan training for the agency. On subcommittee to plan and implement the first agency Lunch and Learn on pronouns. • On the Advocacy committee to promote legislative action for areas important to the agency. • Implementation Project Manager of NetSmart EHR Project Skills used: Project Management, Agile, MVC, .Net Core, SSIS, SSRS, Azure SQL, Azure Web Services, Power BI, Advanced Excel, C#, Cloud Security, SQL Server Admin, Dev Express, Business Analysis, Python, Team Building, Software Development, Architecture development, Azure DevOps, Git, SharePoint Show less

  • Arizona Department of Economic Security
    • United States
    • Government Administration
    • 700 & Above Employee
    • Project Portfolio Manager
      • Aug 2015 - Aug 2016

      • Brought together 3 disparate development teams (18 people) to ensure all developers performed at the level expected to produce exceptional results within the expected timeframes for all projects. • Led project meetings for AHCCCS Affordable Care Act vendor-created solution. • Provided the PMO with KPI metrics and annual budget estimates. Skills used: Project Management, Agile, COBOL, NATURAL, ADABAS, C# shop. Clarity, Advanced Excel • Brought together 3 disparate development teams (18 people) to ensure all developers performed at the level expected to produce exceptional results within the expected timeframes for all projects. • Led project meetings for AHCCCS Affordable Care Act vendor-created solution. • Provided the PMO with KPI metrics and annual budget estimates. Skills used: Project Management, Agile, COBOL, NATURAL, ADABAS, C# shop. Clarity, Advanced Excel

  • City of Tucson
    • United States
    • Government Administration
    • 700 & Above Employee
    • IT Manager - Courts
      • Mar 2011 - Aug 2015

      • Performed a PC Replacement• Restructured the IT Team to better serve the customer - 1 sys admin, 2 helpdesk techs, 3 developers• Implemented Onbase Motions Workflow and software upgrade• Implemented server infrastructure and network switch upgrade.• Ensured the AIX, NAS, UPS and air conditioning systems operated 24/7, • Implemented off-site tape storage with Iron Mountain• Produced annual Strategic Plan to State Supreme Court• Served on Merchant Banking RFP CommitteeSkills Used: Onbase EDMS Administration, Informix, COBOL, C#, Visual Basic, Word Perfect, Advanced Office/Excel, VMWare, IBM Tivoli Tape Storage, Windows Server Administration, SQL Server Administration, Crystal Reports, data interfaces to MVD, Supreme court, jail, Business Analysis Show less

    • IT Supervisor - Clerk's Office
      • Dec 2008 - Mar 2011

      • Ensured election systems and equipment operated effectively for two city election cycles• Implemented an Early Ballot mass-scanning solution that saved the city over $300k per election.• Won ESRI/Trimble Government Grant 2009 and produced a GIS election equipment and ballot tracking system• Managed agenda, early voting and liquor license software solutionsMVC C#, Visual Basic, PHP, MySQL, Project Management, Windows Server

    • Systems Analyst - Fire Department
      • Jan 2007 - Dec 2008

      Award of Merit 2007Project Manager, business analyst and software developer of several large projects:• Electronic Patient Care Reporting(ePCR) (> $1 mill budget),• Zoll Billing,• Inspections - Permits Plus Accela• AssetTrax Inventory management• Other duties:• CAD/FRS• TeleStaff reports using• Cyberquery and Crystal Reports• LMS administration and reporting.• Business analysis of processes and procedures for Training, Cost Recovery, EMS, • Inspections, Public Education and CAD/FRS system.• Provided documentation and training for applications as needed.• Interface development using NEMSIS Gold standard• Software development of Human Services Referral web site using PHP and MySQL.• Relationship manager between Tucson Fire and other agencies’ technology departments.• Part of testing team for the city’s Wireless Mesh network Show less

  • Muscular Dystrophy Association
    • Non-profit Organizations
    • 700 & Above Employee
    • Systems Analyst
      • Mar 1995 - Jan 2007

      • Developed MDA’s first distributed accounting solution, used by over 1500 users nationwide that tracked accounting activities of field offices and transmitted the data to a central SQL Server and Informix database. • Developed MDA’s first patient management system. • Developed many other systems to include a Grants manager, Event manager for Lock-up specific events and mailing list manager. • Was acting DBA, report producer for ADP Payroll system for 1 yr. • Supported the AIX accounting system using UniVerse for 7 years, produced the Statement of Functional Expenses for audits. VB, Foxpro, MSAccess, C#, UniVerse, SQL Server, Informix, MS Access Show less

Education

  • University of Arizona
    Bachelor of Science in Business Administration, Management Information Systems
  • Pluralsight
    2016 - 2018
  • Interface Technical Training
    NA, Agile Project Management
    2016 - 2016
  • Interface Technical Training
    NA, Agile Project Management
    2016 - 2016
  • Interface Technical Training
    NA, Scrum
    2016 - 2016
  • University of Arizona
    BSBA-MIS, Management Information Systems
    1991 - 1993
  • Eastern Oregon University
    Master of Business Administration - MBA, Business Administration and Management, General
    2023 - 2025

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