Pamela Munzara

Senior Patient Administrator at King's College Hospital London – UAE
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Ndebele, South Native or bilingual proficiency
  • Shona -
  • Zulu -
  • Xhosa Elementary proficiency

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Credentials

  • Administrative Professional Foundations
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Leadership Mindsets
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Marketing Communications
    LinkedIn
    Jun, 2020
    - Nov, 2024
  • Finding a Job
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • How to Manage Feeling Overwhelmed
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Recovering from a Layoff
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Diploma in Customer Service
    The Institute of Commercial Management
    Mar, 2014
    - Nov, 2024
  • Diploma in Economics and Hospitality
    The Institute of Commercial Management
    Mar, 2014
    - Nov, 2024
  • Diploma in Environmental Management in the Hospitality Industry
    The Institute of Commercial Management
    Mar, 2014
    - Nov, 2024
  • Diploma in Organisational Behaviour and Hospitality Management
    The Institute of Commercial Management
    Mar, 2014
    - Nov, 2024
  • Diploma in Strategic Management
    The Institute of Commercial Management
    Mar, 2014
    - Nov, 2024
  • Hospitality Management
    The Institute of Commercial Management
    May, 2013
    - Nov, 2024
  • Certificate in Hotel and Catering Supervison
    The Institute of Commercial Management
    Sep, 2012
    - Nov, 2024

Experience

    • United Arab Emirates
    • Hospitals and Health Care
    • 700 & Above Employee
    • Senior Patient Administrator
      • May 2023 - Present

    • Patient Administrator
      • Jul 2021 - May 2023

    • Data Entry Clerk
      • Feb 2021 - Jul 2021

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Social Media Marketing Executive Ambassador
      • Aug 2020 - Dec 2020

      Executed Social Media campaigns and Marketing strategies focusing mainly on LinkedIn, Instagram & Facebook as key sales contributors. Managed Brand consistency in all communications and worked in cross-functional teams to ensure global synergy Executed Social Media campaigns and Marketing strategies focusing mainly on LinkedIn, Instagram & Facebook as key sales contributors. Managed Brand consistency in all communications and worked in cross-functional teams to ensure global synergy

    • United Arab Emirates
    • Hospitality
    • 200 - 300 Employee
    • Front Desk Agent
      • Dec 2018 - Dec 2019

      My duty was to provide reception services for Guests to contribute to an overall exceptional Luxury experience from check-in through check-out and complete audits, as required. As the face of the property of first impressions to our valued Guests, I ensured all tasks are completed at the highest standard. My duty was to provide reception services for Guests to contribute to an overall exceptional Luxury experience from check-in through check-out and complete audits, as required. As the face of the property of first impressions to our valued Guests, I ensured all tasks are completed at the highest standard.

    • United States
    • Hospitality
    • 700 & Above Employee
    • Guest Service Agent
      • Sep 2015 - Dec 2018

    • Executive Lounge Receptionist
      • Sep 2015 - Jan 2018

      Responsible for checking in and out our Honorable Gold and Diamond members and lead the Executive lounge team to achieving our goals and sales targets with less supervision. Ensured all Guests supplies and amenities are offered and replenished to the required standards and stay current with all hotel services as well as VIP requests and special events.

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Office Administrator
      • Dec 2014 - Sep 2015

      I dealt with all the paper work from school admission fees, to orgarnizing upcoming events for the children like fun days and gradutions. Organised news letters and mails to my colleagues and Parents. I also ensured we had sufficient food and drinks for the children for the whole month, within budget, co ordinating with the suppliers and also filing of reports for the company for future references. I dealt with all the paper work from school admission fees, to orgarnizing upcoming events for the children like fun days and gradutions. Organised news letters and mails to my colleagues and Parents. I also ensured we had sufficient food and drinks for the children for the whole month, within budget, co ordinating with the suppliers and also filing of reports for the company for future references.

    • Events Services
    • 1 - 100 Employee
    • Front Desk Agent
      • Jan 2014 - Nov 2014

      * Managed call centre *Front Desk duties *Events Co-ordinater *Administration *Personal Assistance * Managed call centre *Front Desk duties *Events Co-ordinater *Administration *Personal Assistance

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hostess/Waitress
      • Dec 2012 - Dec 2013

      Catered to big events i.e weddings, big events and church related functions Catered to big events i.e weddings, big events and church related functions

    • India
    • Hospitality
    • 1 - 100 Employee
    • Waitress
      • Oct 2011 - Dec 2012

Education

  • University of Cambridge
    Associate’s Degree, Hospitality Administration/Management
    2009 - 2012
  • Institute of Commercial Management
    Associate’s Degree, Hospitality Administration/Management
    2006 - 2012

Community

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