Sales Manager

• Jul 2017 - Present

Sales Consultant

• Aug 2017 - Present

Sales Consultant

• Aug 2017 - Present

New Home Construction Sales

Loan Officer Assistant

• Apr 2016 - Sep 2016

Met incoming customers and provided immediate assistance 􀁸 Communicated with clients regarding loan status 􀁸 Consulted on marketing efforts for loan office 􀁸 Monitored the loan officers pipeline in Encompass to help the progress of the loans 􀁸 Designed electronic file systems and maintained electronic and paper files 􀁸 Dispersed incoming mail to correct recipients throughout the office 􀁸 Organized files, developed spreadsheets, faxed reports and scanned documents 􀁸 Managed daily office operations and maintenance of equipment 􀁸 Adhered to all federal and state compliance guidelines relative to retail mortgage lending 􀁸 Performed daily maintenance of the loan applicant database 􀁸 Analyzed applicants financial status, credit and property evaluation to determine feasibility of granting loan Show less

Compliance Manager

• Mar 2014 - Jan 2016

Maintained detailed administrative and procedural processes to improve accuracy and efficiency 􀁸 Coordinated meetings with other department managers and served as main liaison between Leasing and Management staff 􀁸 Supervised and trained Leasing staff 􀁸 Handled and processed confidential tenant information 􀁸 Regularly updated asset management staff regarding leasing and property status 􀁸 Fully abstracted all leases and entered all pertinent information into the Rentroll and State auditing system 􀁸 Reviewed all leases to guarantee that tenants received the proper level of service 􀁸 Reviewed completed applications and assessed household information against file history and program regulations 􀁸 Notified property manager when change in existing tenants circumstances might affect continued eligibility 􀁸 Conducted annual re-examination appointments and housekeeping inspections Show less

Compliance Agent

• Jul 2012 - Mar 2014

􀁸 Regularly updated asset management staff regarding leasing and property status􀁸 Fully abstracted all leases and entered all pertinent information into the Rentroll and Stateauditing system􀁸 Reviewed all leases to guarantee that tenants received the proper level of service􀁸 Reviewed completed applications and assessed household information against file history andprogram regulations􀁸 Notified property manager when change in existing tenants circumstances might affectcontinued eligibility􀁸 Conducted annual re-examination appointments and housekeeping inspections Show less

Leasing Agent

• Jun 2011 - Jul 2012

􀁸 Conducted apartment tours for potential tenants and answered any questions􀁸 Collected and kept careful records of rental payments􀁸 Monitored and documented all rent income, including delinquencies􀁸 Maintained excellent customer relationships by adhering to the 10 Pledges of CustomerService􀁸 Handled customer complaints personally to verify they were properly handled􀁸 Managed all day to day activities involving tenants, subcontractors and property management􀁸 Monitored common areas for cleanliness and safety􀁸 Prepared and submitted monthly tenant visit logs in a timely manner􀁸 Created and updated marketing materials for department programs and properties Show less